“Trying to cancel my policy as car sold
After 2 days got a reply to my email as below
Watch out for ludicrous charges
It would be cheaper just to let the insurance run out
****************************************************
I hope this email finds you well.
Thank you for reaching out to us.
Kindly be informed that you can be able to do change of vehicle on the policy.
Please note to do the change , you need to call in and do the change over the telephone.
Alternatively, use our secure customer portal which saves you £15 on the administration fee which gets to be £50 over telephone.
Should you wish to cancel the policy , please do provide us with the time and date you will the cancellation to be effective on.
Please note that there are cancellation charges that get to be applied when you cancel a policy midterm.
Should you require any further assistance, do not hesitate to contact us at 0344 840 6302.”
Hi, thank you for your feedback.
We are sorry to learn about your recent experience.
Please could you email me your vehicle registration and your concerns to
reviews@goskippy.com, we can then locate your policy and assist you further. Thank you
Hi, thank you for your feedback.
We are sorry to learn of your dissatisfaction.
Please could you email me your vehicle registration and your concerns to
reviews@goskippy.com, we can then locate your policy and assist you further. Thank you
“GoSkippy are a relatively affordable car insurer compared with the other companies around, they seem to offer the same services so I am happy with them as they seem to be very professional.”
“If you're au fait with technology this site is fairly simple to use. Price for me is very good. Would've liked the option to take off 'driving abroad' - I'm never going to do that!!! There is no 'customer service' in my eyes as that implies contact with a real person and that isn't what you get. Overall I'm pleased”
Hi, thank you for your feedback.
We take customer satisfaction seriously and would like to apologise for the recent experience.
Please could you email me your vehicle registration and your concerns to reviews@goskippy.com.
We can then locate your policy and assist you further. Thank you.
“Excellent customer service.
Very polite and eager to help.
Quick answering instead of being on hold for hours like some companies.
Easy to understand instructions and very simple to set up the policy”
“The best price on the market at the moment. Good customer service. No hassle with time wasting phone conversations. All done online. Highly recommended.”
