“Happy with the fast option to buy online a policy and good prices. On the other hand, if you try to call the insurance company they no answer. I've tried for few days to call and change my payments from annual to monthly on my renewal and no luck. I tried to amend online my policy just to be told at the end that I need to call them for changes. I mean, why do you add this option online if you are not allowed to do changes that way?
Also, they should add this option to do it online to save time wasted on phone calls. I had to buy online a new policy with them with monthly payments.”
“Been with them a while but when I renewed had to pay £100 which I thought went towards payments of my monthly inslatments think stuff like this needs to be explained more as now I’m a month behind as I thought the first initial payment was the first payment towards the monthly payments but it’s not”
“It is the cheapest among all the quotes. That makes me happy. But when I tried to ring the cs for some technical issues about the payment and couldn't get through, I had to re-do everything again the next day. The result is that l have to pay twenty quid more.
I couldn't find any official GoSkippy app for my android phone to deal with the claims, if any for the future. (Don't give me the one for the ringtones)”
“Just got my insurance with them and it was really quick and cheap. Only thing i would suggest is to put more work into the website, my previous insuance had a lot more on their website and i could access everything and also a online chat for quick questions so you dont have to call up.”
“Some staffs are not professional enough when dealing with the clients over phone. If they would have more politeness and courtesy please 🥺. Everything else are fine.”
“Don't touch go skippy with a barge pole extreme excess they will try to rip you off at every turn iv never used them but my sons partner has been conned for a non fault claim big style”
“great price through go compare but let down when i tried to renew my policy with them as co compare was £80 cheaper for the SAME company, when i enquired about why this was I was told it was a different underwriter”
