“Customer Service
Absolutely excellent customer service. The team were incredibly friendly, professional, and efficient, making the whole experience smooth and reassuring from start to finish.
Price
Fantastic value for money. The price was very competitive and stood out compared to other insurers, especially for the level of cover offered.
Delivery (Policy Documents)
Policy documents were delivered almost instantly and were very clear and easy to access online. Everything was well explained and hassle-free.
Returns & Refunds
Clear, fair, and reassuring information about cancellations and refunds, which gives real peace of mind. It’s great to know the process is simple and customer-focused.”
“Might give you cheap insurance but when it comes to dealing with them when you’ve had an accident then FORGET it, absolutely terrible, they don’t know what to do or how to handle things properly, customer service is really bad”
Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've been experiencing recently. We would like to look into this further for you. Please email your postcode and registration to reviews@goskippy.com and we can assist you further. Thank you.
