Go Girl Insurance Reviews

Name: Go Girl Insurance
Address: 150 South Street, Dorking, 150 South Street, Dorking, Surrey
Rating: 4.44

4.4 Rating 4,711 Reviews

88 %

of reviewers recommend Go Girl Insurance

Company Reviews

Metrics

Info

4.4

Based on 4,711 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Anonymous

Anonymous // 01/01/2019

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“very professional company. friendly staff and very helpful would recommend to all my friends Good price for renewal and very smooth stress free service”

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“easy, straight forward and user friendly = happy costumer”

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“Easy, fast, efficient service which was hassle free”

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“It was very simple to understand”

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“Ive been with go girl for 2 years now but i find they have Poor customer service, not very helpful and approachable! I wouldn't rate them if I could, can't wait to move on to an insurance company which are more helpful.”

Helpful Report

Sorry to see this review, we would like to look in to your comments/feedback. Please could you send your policy number or vehicle registration to gogirlfeedback@sabre.co.uk

“Received texts with good price for renewal. When missed renewal deadline by less than a day they refused to honour renewal quotes given that they'd been keen to pursue previously. Instead required a new policy quote with exactly same details/drivers/car at over £400 more ! Not interested in discussing this as on line systems mean no negotiation or freedom to act reasonably to retain good custom possible. Lost custom as a result.”

Helpful Report

Hi Anna, We will look in to this and a member of our team will be in touch with you shortly to discuss.

“So far so good, easy to web site, competitive price.”

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“Would give no stars but not an option. Very poor customer service ,admin charges a disgrace.I asked that if I insured my son for only three months would Unused months insurance be given back when cancelling adding up to about a thousand pound and they could not guarantee I would get anything at all and even hinted that I would more. They would not let me just insure him for the three months. This would be a loss of a thousand pounds because I would have to insure for the whole year and not be refunded any of it.The people on the phone are extremely unhelpful and could not care less whether you stay with them or not.They charge admin fees for any changes even though no documents have even been made up yet and would not allow you to insure for exactly what you want at the very beginning of the year forcing you to have to amend policy and be charged extortionate charges.Do not insure with them .When reading theses reviews take note of the bad reviews they are the most accurate”

Helpful Report

Thank you for your feedback, sorry to see that you have had problems. If you would like to drop us an email to gogirlfeedback@sabre.co.uk with your details then we will look into this for you.

“Extremely unhelpful and could not careless about helping or whether you stay with them or not. Did not make you feel valued .would definetly not recommend”

Helpful Report

Thank you for your feedback, we would like to look into this for you. Please could you drop us an email to gogirlfeedback@sabre.co.uk with your details?

“It is a mind field when your learning Go Girl made it simple for me and the name is a positive incentive to pass my driving test !!”

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“Excellent price, especially for a young driver myself it's brilliant cover and fast payment and documents through!”

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“Very bad company.After one month they decided to increase my car insurance 800 pounds because I told them that I have 2 driving license(which doesn't make sense) they gave me the option to cancel the insurance but I was shocked after cancelling it they didn't wanted to refund my deposit and they took from my direct debit 2 months that I diddn't get.the customer service are unprofessionnal.never do a car insurance with them”

Helpful Report

Thank you for the review. Please be advised we will look in to this and a member of our team will be in touch to discuss this further. Many thanks.

“Easy to use. Quick to put in place. Competitive price.”

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“Go girl made it very easy to find a great price, it was all easy access online. I'm a learner driver and couldn't find a cheaper price else where.”

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“It was so easy to apply.”

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“Very bad experience. Was require to pay a lot more for premium than initially quoted. Terrible customer service. Would not recommend to anyone”

Helpful Report

Thank you for the review. Please be advised we will look in to this and a member of our team will be in touch with you shortly to discuss.

“Competitive quotes for learner/new drivers. Have used Go Girl as each of my sons have started to drive. They've particularly liked the free handbag cover!”

Helpful Report

“Easy to use website and easy to purchase, very competitive quote and cover.”