“not sure i'd go with the cheeky operator description, to be fair about it, i just got off the phone with one called lisa and she demonstrated the height of professionalism in our conversation. i am a little concerned about some very - seemingly - irregular hikes in monies due over the period of this last week though. 4 invoice fee changes in one week (excluding a late dd demand, which is the norm in all business, has seen me drawn into this. i await email clarification relative to the figures and will update this and other online comments as i learn more...”
Hi Mark, Many thanks for the review and good feedback for the member involved. Please allow us to investigate your comments further by sending a policy number or vehicle registration to gogirlfeedback@sabre.co.uk. Thanks in advance.
“It didn’t. I’m not with go girl and after the way my daughter was treated never will . Long story will cut short, direct debit payment for one month declined. Go girl e-mailed my daughter, daughter went into hospital came out on strong medication,saw e-mail tried phoning company just kept on ringing,sent e-mil asking for call on house phone so I could answer it as she is on strong medication and is sleepy,so they phoned on her mobile 🤨 she realised her card was out of date to pay they then cancelled policy ! Don’t get ill girls !!,”
Hi There, We are very sorry to see this review and to hear of the issues that were experienced. Please can we trouble you to send us a policy number or vehicle reg to gogirlfeedback@sabre.co.uk so we can investigate this further?
“It gave me the best quote and was very easy and straight forward. I had a really bad day with my previous insurance company and Go girl sorted everything for me and made me feel better”
“I'm very disappointed with this company services.Apart of the fact that I had to wait on the phone 30 min twice until somebody bothered to answer the girl I was speaking to was very cheeky and I got no support in finding a solution in solving my policy issues. I paid 11 months insurance for my car. At the beginning of October I received an email that the policy is due to renewal so I sent an email in which I asked for cancelling the renewal of the policy due to selling the car. I kept paying for the insurance so I won't loose my no claim bonus and now she said the policy needs to be cancelled... 6 months paid in vain and at the end to be cancelled in the last month??? I offered myself to paid for the last month so I can get my no claim bonus and she said nothing can be done that the policy will be canceled and I lost my no claim bonus.. very disapointing and frustrating”
Hi Alexandra, Thank you for the review and apologies to hear you experienced difficulties getting through initially and for the customer service issue you have mentioned. We would like to investigate your comments further. Please can you email us with your policy number or vehicle registration to gogirlfeedback@sabre.co.uk? Thanks in advance.
Hi There, We are sorry to see this review and would like to investigate this further. Please can we trouble you to send a policy number and contact number to gogirlfeedback@sabre.co.uk? Thanks in advance.
“Offered me the absolute best premium with extremely competitive prices. Simple and easy to use website with no fuss. All policy’s are massively beneficial to anyone.”
Hi There, Thank you for the review. Please can you send your policy number or vehicle registration to gogirlfeedback@sabre.co.uk and we will try to assist. Thanks in advance.
Hi There, Sorry to see this review and to hear you have been experiencing difficulties getting through. If you have not yet managed to get through please do not hesitate to email us with your policy number and contact number to gogirlfeedback@sabre.co.uk and we will arrange a call back to you. Many thanks.
