Go Girl Insurance Reviews

Name: Go Girl Insurance
Address: 150 South Street, Dorking, 150 South Street, Dorking, Surrey
Rating: 4.44

4.4 Rating 4,721 Reviews

88 %

of reviewers recommend Go Girl Insurance

Company Reviews

Metrics

Info

4.4

Based on 4,721 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Thank you very much Go Girl !”

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“Simple application and great price for car insurance. Perfect.”

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“Easy to register, great value for services, would definitely recommend.”

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“It gave me the best quote and was very easy and straight forward. I had a really bad day with my previous insurance company and Go girl sorted everything for me and made me feel better”

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“I'm very disappointed with this company services.Apart of the fact that I had to wait on the phone 30 min twice until somebody bothered to answer the girl I was speaking to was very cheeky and I got no support in finding a solution in solving my policy issues. I paid 11 months insurance for my car. At the beginning of October I received an email that the policy is due to renewal so I sent an email in which I asked for cancelling the renewal of the policy due to selling the car. I kept paying for the insurance so I won't loose my no claim bonus and now she said the policy needs to be cancelled... 6 months paid in vain and at the end to be cancelled in the last month??? I offered myself to paid for the last month so I can get my no claim bonus and she said nothing can be done that the policy will be canceled and I lost my no claim bonus.. very disapointing and frustrating”

Helpful Report

Hi Alexandra, Thank you for the review and apologies to hear you experienced difficulties getting through initially and for the customer service issue you have mentioned. We would like to investigate your comments further. Please can you email us with your policy number or vehicle registration to gogirlfeedback@sabre.co.uk? Thanks in advance.

“Go girl gave me a great price on my car insurance!”

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“Have tried to call numerous times at various times if the day and week only to be on hold for 20-30 minutes before the call cuts off”

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Hi There, We are sorry to see this review and would like to investigate this further. Please can we trouble you to send a policy number and contact number to gogirlfeedback@sabre.co.uk? Thanks in advance.

“Quick and easy online quote and very easy and useful information when completing my insurance”

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“Very good service, and price”

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“Extreamly easy and absoulty fair price insurance company, pleased and more then happy customer, thank you”

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“Quick and easy great price”

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“Offered me the absolute best premium with extremely competitive prices. Simple and easy to use website with no fuss. All policy’s are massively beneficial to anyone.”

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“very easy website laid out well”

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“Easy website to use, however no communication between myself or go girl therefore a bit hard to know what’s going on.”

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Hi There, Thank you for the review. Please can you send your policy number or vehicle registration to gogirlfeedback@sabre.co.uk and we will try to assist. Thanks in advance.

“No one knows how to answer the phone”

Helpful Report

Hi There, Sorry to see this review and to hear you have been experiencing difficulties getting through. If you have not yet managed to get through please do not hesitate to email us with your policy number and contact number to gogirlfeedback@sabre.co.uk and we will arrange a call back to you. Many thanks.

“Wanted to change my policy as my daughter has just passed her test. Had to wait on hold for over 12 minutes before I got through to someone - and was then told I have had '3 claims in the last 5 years' on my previous policy and details needed of these. Called my previous insurer (who answered straight away) and they were the chipped windscreen fixes I had had!! I was panicking about what these 'claims' were! So be aware of this as I hadn't realised!!”

Helpful Report

Hi There, We are sorry to see this review and to hear you were on hold a while. Thank you for your patience and feedback. If you do require any further assistance please do not hesitate to contact us at gogirlfeedback@sabre.co.uk. Many thanks.

“Take ages to answer emails and telephone calls, do not stick to original quotes and charge more than stated !”

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Hi There, Sorry to see this review. We would like to investigate your comments further. Please can we trouble you to send a policy number or vehicle registration to gogirlfeedback@sabre.co.uk in order for us to locate the correct policy. Thanks in advance.

“never had any issues and always easy and reliable people to talk to over the phone”

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“The process of sorting out my cars insurance was something I was dreading however with go girl it was amazing so easy and so cheap I'm able to afford the insurance on my new first car and couldn't be happier I would recommend go girl to everyone who's starting to drive so I can't wait to continue be of insured with go girl xxx”

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“Great quote and service!”

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Go Girl Insurance is rated 4.4 based on 4,721 reviews