“Very easy to complete a quote, really usefull information, easy interface to navigate. It has the best price and best value I could ever get for my car since I am new to driving and quotes get very high.”
“Hi everyone,
I found Go Girl to be the most simple and straight forward insurance company I have ever delt with.
Well done Go Girl and I can fully recommend you give them a chance.”
“All good so far...simple to navigate..dealt with a helpful and professional customer service person...will see what happens in the event of a claim..”
“I had an accident in march which was not my fault. I rang to report it and they sorted it straight the way for me. The man I spoke to listened to me thoroughly and made sure he recorded everything down for me. He even asked if I was ok! The very next day the team rang to see if i had any whip lash etc and my car was taken for repair within the following few days. Absolutely amazing service and an amazing team! I wouldnt go with anyone else this will be my 3rd year with them. Thankyou for such brilliant service. Such a brilliant company to have insurance with.”
“The cheapest insurance I could find however a particularly unfriendly and unhelpful customer service team that nearly put me off buying the policy.
Other than that, all the automated aspects work relatively well... but not fantastic”
Hi, we are sorry to see your review. Please could we trouble you to email us at gogirlfeedback@sabre.co.uk with some more information, so we can investigate this further.
Kind Regards
“I phoned today to change the policy I took out 2 days ago because my daughter, who was on my policy as an additional driver, had passed her test. Despite the fact that I was completely removing a learner driver from my policy you charged me an extra £50! Less risk equals more cost with Go Girl obviously! Shameful!”
“the price was a lot better than i expected and a lot cheaper than may comparison sites i’d seen, they answer the phone very quickly and they’re always pleasant to speak to, helped me right away. thankyou”
“Abysmal and unfriendly customer services, no customer focus at all, just want your money. Was charged for accidentally cancelling the wrong direct debit (I cancelled new policy by mistake rather than old) but made the payment by card just 1 day later and reinstated the direct debit. First offence and genuine mistake but customer services inflexible, unfriendly (bordering on rude) and unhelpful. Complaints process much the same. I hate to think of the experience should you actually need to claim. AVOID THIS DREADFUL COMPANY AT ALL COSTS.”
Hi Karen, We are sorry to see this review and would like to investigate this further. Please can you send a policy number or vehicle registration to gogirlfeedback@sabre.co.uk? Many thanks.
