“PLEASE PLEASE PLEASE STEER CLEAR!!! AS MANY OTHERS HAVE SAID - I WANTED TO CANCEL MY COVER AND TRIED TO CONTACT GOGRL ON BOTH OF THEIR CONTACT NUMBERS AND THEIR EMAIL FOR WEEKS! YES WEEKS! LISTENING TO THE LINE RING ENDLESSLY. THIS COMPANY IS IMPOSSIBLE TO GET A HOLD OF I WONDERED WHY THEY WERE UNDERCUTTING THE COMPETITION SO MUCH AND NOW I KNOW WHY! BECAUSE THE DON'T HAVE A SHRED OF CUSTOMER SERVICE AND WILL CONTINUE TO EXTORT YOU WHILE YOU ATTEMPT TO CANCEL YOUR COVER WITH THEM.”
Hi Veritas,
We are sorry to see your review and sorry that you have found it difficult to contact us. Please can you send us an email to gogirlfeedback@sabre.co.uk with your policy number and we will arrange for someone to contact you.
Kind Regards
“Go Girl offers amazing cover at a fraction of the price of other companies. Very happy with the level of cover received for such a great price. Thanks”
“Found that go girl is best value for money comparing to any other company’s! I am very happy to be insured by them will be recommending to many people”
“This company may offer the cheapest insurance out there, but they are the absolute worst to deal with in every shape or form. Even the one star is too much when I consider the fact that they are ridiculously hard to reach, once you actually get through the advisers are obnoxious and rude, and they've probably only learned what a phone is half an hour prior. Which could be easily ignored, however that they are PUSHING ME INTO DEBT, over something extremely stupid and ridiculous, even though I have never missed a payment is not!! Not to mention that I've also kept the insurance with them for years now. It is quite frankly an absolute joke of a company, there has not been one understanding, patient person we could have talked to, they don't listen and any e-mail or correspondence you have is from different people. I would urge people not to fall into the same trap as we did, just because it's cheap. At this point its not only "you get what you pay for" but you pay to get exploited.”
Hi There, We are very sorry to see this review and would like to investigate your comments further. Please can we trouble you to email us with your policy number or vehicle registration to gogirlfeedback@sabre.co.uk? Thanks in advance.
“There is no answer on the designated customer line. I have tried three times this morning. I have a canned greeting and am told to hold on while the phone just rings and rings. A huge waste of time”
Hi Zelda, Sorry to hear you had difficulties getting through to customer services. If you send a policy number or vehicle registration to gogirlfeedback@sabre.co.uk we will arrange a call back to you. Many thanks.
