“Abrather quick process to fill out. I used them for my insurance when I was learning and was pleased when I passed that my insurance wouldn’t dramatically change.”
Hi There, thank you for the review. Please be advised our aim is to keep hold times to an absolute minimum. If you do require further assistance please do not hesitate to contact us at gogirilfeedback@sabre.co.uk and we will arrange a call back to you. Best regards.
“Extremely poor communication skills with those on the phone failed to explain what was an acceptable form of proof for no claims bonus and then wanted to charge me extra due to miscommunication tried to say "my best options" although neither benefited me so unfortunately cancelled my policy and found a new provider”
Hi Billie,
We are very sorry to see your review. Please could you send us an email to gogirlfeedback@sabre.co.uk with your policy number, so we can investigate this further.
Kind Regards.
“This company is absolutely useless did a quote on Tuesday and phoned to take the policy to be told phone back on Friday as it would cause problems having 2 policies on 1 car if they overlap I asked if this would be the price I pay when I phone back and was told yes and was even sent this in an email .... so today they now won’t honour this quote and after lengthy conversations with them today they told us we had to do another online quote, tuesdays quote was £1097 today’s quote is £1972 this now leaves my daughter uninsured and unable to get to work until this is resolved after being told to leave it till the day her other insurance runs out so thanks a lot go girl ... oh and I had to say I recommend this company as it would not let me post to say I did not recommend which I do not in any way ... we have all the emails to prove this as well but this company still won’t honour what they initially agreed I’ve only left 1 star as there is no option to leave non”
Hi there, I am sorry to see that you have been unhappy with our service. If you would like to drop us an email to gogirlfeedback@sabre.co.uk with your details then we will look into this for you.
“Trying to call to get insure witj new quotation
Been a week calling and emailing
No one picks up call
Email not reaching
Hopefully some one will contact in 24 hours or will go to another provider”
Hello there, sorry to see this. If you still need some assistance please feel free to drop us an email at gogirlfeedback@sabre.co.uk with your details and we will arrange a call back for you.
“I was worried my insurance would go up really high because I had a couple of bumps (new driver!) but my mum recommended go girl to me, I got a really good deal with a courtesy car- cheaper than another insurance company that didn’t offer me this and I would have had to have a black box fitted which I didn’t want! Also really easy to talk to- will stay with Go Girl!”
“You get what you pay for!
Firstly they don’t answer the phone.
Secondly, they can’t get payment details correct. Even when you tell them they’ve got it wrong they won’t correct it. Then they call to say your payment can’t be made.
My advice - pay more and get better service elsewhere”
