“Be aware that if you make an error when setting up the policy on-line e.g. policy driver vs entitled to drive this cannot be corrected by Go-Girl. The customer has to go back in and cancel the current policy and re-apply, making the correction. Go-Girl cannot guarantee the policy price will be maintained. Go-Girl did reduce the charge levied which was kind but it's a shame a small correction could not be made. I can imagine this mistake is made often where it assumes the person entering the details will be the policy holder.”
“i first found go-girl (sabre) when i helped my son get his first insurance quotes, i was immediately impressed how thorough and professional they are, his quote was fair for his age and all documents were forwarded promptly, i now insure myself and my wife through them as they are easy and pleasant to deal, would recommend”
“Disgusted by their interdepartmental communication.
Go Girl have so little communication between departments that I wonder some times if they are even in the same country.
My partner has had to phone three times to three different departments so allow me to speak on her behalf. I tried phoning today regarding an open claim to which I was greeted by a cocky man telling me that he can only speak to my partner, even though I was the one who put the claim in, on her behalf (as she works long hours). I told him that she has phoned several departments telling them that I can speak for her, but obviously I did not know that their lack of communication between departments was so bad. So I guess my partner has to use up her dinner break now to tell, YET ANOTHER department, that I can speak on her behalf. Heaven forbid that they actually phone their colleagues.
This is not a company, just a LOAD of departments that are not even connected.”
Sorry to see your review, we would like to look into this for you. Please email details to gogirlfeedback@sabre.co.uk if you would like us to investigate.
“never in my life have I ever spoken to such rude members of staff. I've had to ring up 4 times all 4 times such horrible people answered. One occasion I just wanted to know if my direct debit went through as it didn't come out on date agreed, i didn't mind just want to make sure and even then the bloke seemed annoyed he actually had to do some work.”
“Process was very easy. Called a couple of times to make sure I was filling in the right information, adviser on the line was very polite and helpful. Would definitely recommend this insurance company!!”
“Very happy with the service, everything was very easy to do with no fuss or messing about, but the most impressive bit is the price! and what is included not left out and offered as a extra!”
“I have had no problems over the last year, my insurance is up for renewal in August and I may have to move as I can get it cheaper elsewhere with the same perks, but have been a great company and anytime I have needed to use my breakdown it has been reliable and fast.”
“I rung them last night. Asking about adding my girlfriend and business insurance and my mum and dad to my policy. So the women's name was Tina I think. And she was very helpful and told me every single detail about what I needed to do.
So many thanks go girl. :)”
“It is a fast and convenient insurance. After you paid the insurance fee, your car is covered by Go Girl. In addition, it save me a lot of time and money. As an international postgraduate student, I strongly recommend this insurance company to you.
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