Gatwick Car & Van Rental Reviews

Name: Gatwick Car & Van Rental
Rating: 4.90

4.9 Rating 478 Reviews

98 %

of reviewers recommend Gatwick Car & Van Rental

Company Reviews

Metrics

4.9

Based on 478 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having been a manager in car and van rental for many years with one of the big brands, I have to write the following review. I found Gatwick car and van one of the top places to rent from, with better and fairer pricing, excellent staff and no sales pressure it was an experience that I will repeat. The process of renting has to be enjoyed again with this company.”

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Posted 1 year ago

“Outstanding service. Lovely people to deal with and nothing is too much trouble. 1st time customer and I shall definitely be back!”

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Posted 1 year ago

“Easy people to work with, very helpful!”

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Posted 1 year ago

“Friebdly service and great cars . Always Clean and New . The car rental really added to our holiday .”

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Posted 1 year ago

“Fantastic service from start to finish… excellent rates , very efficient staff nothing to complain about”

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Posted 1 year ago

“Very efficient and cost effective car hire. Was great to be greeted directly at the short term car park LHR, with no hassle or waiting. Especially after a long flight from Australia. Highly recommended.”

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Posted 1 year ago

“Very good service and nice cars. I have used them a few times and they are very efficient.”

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Posted 1 year ago

“Great people to deal with and the rental car was perfect”

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Posted 1 year ago

“Friendly great service . Great car Very happy”

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Posted 1 year ago

“Nice service, price and shuttle service to the airport”

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Posted 1 year ago

“Great help, great service, great car and great price! Will definitely use next time in UK. Thank you Raz and Prada.”

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Posted 1 year ago

“Everything a car hire company should be! Prompt and efficient communication by phone and email. Fast but very thorough collection and return of car. Car as requested, and clean, modern and in excellent condition. Staff helpful and polite. Transfer from and to Gatwick airport for minimal charge.”

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Posted 1 year ago

“We have used this company when visiting from Canada and have used them over the last 10 years. They very friendly, well run and organized. The cars are always clean and have never let us down. They are always happy to pick us up and drop back to the airport at the end of our trip. We highly recommend this company to anyone wanting to rent a car.”

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Posted 1 year ago

“Exceptional service. Competitive prices. Very friendly staff from driver to rental area to reception staff. Very friendly, helpful and informative. Would highly recommend and definitely use again”

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Posted 1 year ago

“Very easy and straightforward van rental. Polite and helpful staff. Sunday night drop off with lock box for the keys was a great bonus. Have used before, and will use again.”

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Posted 1 year ago

“I only had a one day window to hire this truck & it was on a Sunday. Their late hours afforded me a late Sat collection and a late Sun drop-off. Accordingly, a one-day rate for hiring was possible. Great vehicle. Great rates and superb customer service. Would definitely use them again. Highly recommended.”

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Posted 1 year ago

“Very straightforward collection and return of the car. No issues. Prompt return of deposit paid. Would definitely use this company again.”

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Posted 1 year ago

“We have used this company several times when visiting the UK from Australia. They have been very helpful recommending the correct size of vehicle for our needs and the pickup and drop off is always hassle free and very convenient”

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Posted 1 year ago

“Excellent range and quality of vehicles. Very honest appraisal of vehicle condition on return. Having hired several vehicles over the last two years I believe Gatwick Car & Van Rental to be totally trustworthy.”

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Posted 1 year ago

Thank you very much for your 5-star rating of Gatwick Car & Van Rental, Terry! We are pleased to hear that you have enjoyed the excellent range and quality of our vehicles as well as the very honest appraisal of the vehicle condition on return. Your feedback is very valuable to us and it is great to know that you trust us as you have hired vehicles from us multiple times over the last two years. Thank you so much for your kind words!

Posted 1 year ago

“Very convenient location, great new van which drove like a dream! Would definitely use this Company again!”

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Posted 1 year ago

Thank you so much for the 5 star rating of Gatwick Car & Van Rental. We are thrilled to learn that we provided you with a convenient location, great van that drove like a dream, and a great rental experience. We would be more than happy to welcome you back for a future rental. Thanks again for your kind words.

Posted 1 year ago

Gatwick Car & Van Rental is rated 4.9 based on 478 reviews