Gatwick Car & Van Rental Reviews

Name: Gatwick Car & Van Rental
Rating: 4.90

4.9 Rating 503 Reviews

98 %

of reviewers recommend Gatwick Car & Van Rental

Company Reviews

Metrics

4.9

Based on 503 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and friendly, helpful staff. Vans are in great condition - thoroughly recommend Gatwick Car & Van Rental.”

Helpful Report

Posted 1 month ago

“Excellent customer service... friendly, helpful and efficient. Decent price, top quality van and no hidden charges. Recommended !!”

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Posted 1 month ago

“Outstanding Service – Highly Recommend! Great service and genuinely great people. Everyone was very helpful throughout the process. I usually worry about being pushed into unnecessary insurance add-ons when travelling from the US and that wasn’t an issue here at all. Everything was transparent and stress-free. I’d give 10 ⭐ if I could!”

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Posted 1 month ago

“As always the service is exceptional, vehicles clean, new and well maintained. An absolute pleasure to deal with.”

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Posted 1 month ago

“used twice in last few year would definitely use again”

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Posted 1 month ago

“A great price, always available and being able to drop-off vehicles out of hours on a Sunday is a game-changer and made it so much easier and cost-effective to hire for when I actually needed it. Hired both a Transit and Luton over the past 2 weeks - couldn’t recommend highly enough!”

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Posted 1 month ago

“Absolutely outstanding service for a very good price, with extremely helpful and friendly staff. One of the most agreeable car hire experience I’ve ever had. I would highly recommend them without hesitation and look forward to using them again in the future.”

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Posted 1 month ago

“Fantastic services - super helpful”

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Posted 1 month ago

“Highly recommend these guys. Very responsive to emails, picked me up from arrivals at Gatwick to collect the car, were able to accommodate my last minute need for an automatic as I hadn’t driven a manual for years. Really great cars at amazing prices! Will definitely use them again.”

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Posted 1 month ago

“Raz & Adnan always go the extra mile to help. All vehicles are immaculate and well maintained…!! An absolute pleasure to deal with them. Couldn’t recommend them enough!!”

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Posted 1 month ago

“Excellent and courteous service”

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Posted 1 month ago

“Best rental company I have ever dealt with anywhere in the world. Never a problem in all the years hiring several times per year.”

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Posted 1 month ago

“These guys and this company are one of the best around. So friendly, polite and professional. I have used this company now for a few years and they have never let me down. Always there to help with any queries or questions I have. Reasonable prices. I would highly recommend. Thanks Kellyann”

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Posted 2 months ago

“We have been using Gatwick Care & Van Rental for several years when we come to the UK from the USA. This is the best car rental company we have ever used. The vehicles are always perfect for us and the customer care outstanding. We have always felt welcomed by the team and we feel we are dealing with friends.”

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Posted 2 months ago

“Fantastic service and quality product provided for the cost”

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Posted 2 months ago

“Very happy to use Gatwick Car and Van Rental again for my trip to the UK. I have been using them for over six years and their service is leagues ahead of any other car rental I have used anywhere. Not only is their customer service great, but they genuinely care about providing a good service. I always get a great car from them, their hire rates are competitive and when I wanted to extend the hire period once, they were happy to do it over the phone. Nothing is too much trouble. I wouldn't use any other company.”

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Posted 2 months ago

“Thanks to lilograce75 - @ gmail . com, I got my money back,”

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Posted 2 months ago

“I deal with gatwick car and van rental a lot. They never let me down. Whether for van or cars. In this instance I booked car at about 10am for 2pm collection 24 hr hire. Clean, reliable, courteous. I don't have the words to recommend them but they are fab.”

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Posted 2 months ago

“I managed and book at short notice a hire a car over the bank holiday weekend. The collection and check out and check in process was very smooth. Thanks to Raz at Gatwick Car & Van rental for his fab personal service.”

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Posted 2 months ago

“Top line. Gatwick Car and Van rental are my go-to place whenever I fly into Gatwick. I feel they always go the extra mile and the team are always very helpful. I have two young children that need car seats and the prices are far more acceptable here than with the big companies. The cars are always recent and new and very competitive. I always come back. Highly recommend them 🌟🌟🌟🌟🌟”

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Posted 3 months ago

Gatwick Car & Van Rental is rated 4.9 based on 503 reviews