Gatwick Car & Van Rental Reviews

Name: Gatwick Car & Van Rental
Rating: 4.90

4.9 Rating 478 Reviews

98 %

of reviewers recommend Gatwick Car & Van Rental

Company Reviews

Metrics

4.9

Based on 478 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly service, the staff were very helpful!”

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Posted 1 year ago

“Always efficient, polite and friendly. I use this company for my regular trips down south via Gatwick airport. I have never had to wait long for a pick up or drop off. Would definitely recommend”

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Posted 1 year ago

“Excellent service as always”

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Posted 1 year ago

“I only use Gatwick Car and Van rental for the last 10 years locally as they always have a Van or Car available, iNew and Clean ( which is important also ) With Competitive prices . And Friendly fast service . I highly recommend this company.”

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Posted 1 year ago

“I had been using another company for a year until they let me down. Luckily I came across Gatwick car and Van rental. They have been amazing help, nothing is too much, very competitive prices. And the staff constantly go out of there way I honestly wouldn't use anyone else now. I use them nearly every weekend for van hire.”

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Posted 1 year ago

“Excellent service and fantastic price. Highly recommend!”

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Posted 1 year ago

“We have been using Gatwick Car and Van Rental for several years now a few times a year at times for both short and long periods. All of their staff are very professional yet friendly and warm each time we hire a car. Very easy to pick up and return cars with minimum waits time and queuing. Very competitive pricing at all times. Thank you for such great service always”

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Posted 1 year ago

“Recently started using this company and they are brilliant representative was very helpful explained everything definitely use them again. Thanks”

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Posted 1 year ago

“Their customer service was exceptional, providing prompt assistance. The prices were good,offering great value for money. van was in excellent condition.highly recommend Gatwick Car & Van Rental to future customers.”

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Posted 1 year ago

“I needed to hire a van at the last minute. Gatwick Car & Van rental were still just open and were able to hire me the van. The hire process was completed quickly and efficiently. The van was amazing! It was brand new - 160 miles old. Brilliant to drive and more than sufficient to complete my task. It was a shame that I didn't have more tasks to do with it!”

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Posted 1 year ago

“Good prices and even better customer care,everything explained.I have used them several times with no problems. Regards Richard”

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Posted 1 year ago

“I was very well looked after by Gatwick Car rental and enjoyed my Fiat 500 tremendously. I can highly recommend this company”

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Posted 1 year ago

“Excellent customer service after requesting invoices”

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Posted 1 year ago

“The best service with the best vans - every time. Very relaible”

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Posted 1 year ago

“it's amazing hazzle'free experience renting a van all here and professional customer service...refund can be worked on and made abit faster to process if possible...overall A+++”

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Posted 1 year ago

“The best car hire firm I have ever used, that is for sure. I used to fly into Gatwick regularly pre-Covid and always used Gatwick Car & Van. Excellent customer service, good vehicles and all at a very competitive price. After a break of a few years I flew into Gatwick again today. Lots of things have changed in the UK in recent years, some things not for the best, but Gatwick Car & Van Hire still offer an excellent service with a personal touch that is unrivalled. Very happy with the service, the car and the price.”

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Posted 1 year ago

“Really helpful and flexible”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“It’s the first time I have really been comfortable hiring a car. I felt as though I had known the partners for years. Each was so gently personable and relaxed, with a no fuss attitude. There was no pressure, everything was explained simply. The extra service to be picked up and dropped off at the North Terminal for a tenner each way was worth every penny - as was their offer to pre-pay (at no extra margin) the Dartford Tunnel toll - normally a habitual nightmare for me having come a cropper several times over the years since the demise of the coin throw fun. On return, the car was checked and signed off straight away, plus they’d ordered me a taxi for the North Terminal trip as they knew only one of them would be at the business at that early time. I am genuinely looking forward to my next Gatwick Cars & Van hire. Its a no brainer for me. I am a very happy customer! Oh and the little 2 door Fiat I hired was perfect for me! The cost of all this was less than £100 for 4 days with just a £250 deposit. They live up to the great recommendations you are reading here. It’ so nice to be part of the Ying & Yang of good business. Thank you so very very much chaps!”

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Posted 1 year ago

“Very professional company, very friendly staf, nice cars, reasonable deposits, a example for the major companies, keep up the good job!”

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Posted 1 year ago

Gatwick Car & Van Rental is rated 4.9 based on 478 reviews