Gatwick Car & Van Rental Reviews

Name: Gatwick Car & Van Rental
Rating: 4.89

4.9 Rating 552 Reviews

98 %

of reviewers recommend Gatwick Car & Van Rental

Company Reviews

Metrics

4.9

Based on 552 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Write Your review

Tell us how Gatwick Car & Van Rental made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was referred to Gatwick Car and Rental by my brother who has used them several times. I wasn't disappointed. I did a lot of shopping around before my trip and the prices for rental vehicles in general are outrageous at the moment and here is no different (of course they are driven by market forces like all other companies). However, given the quality of the vehicle, the meet and greet service, the 'real' person you can call and speak to, and the ease of the WhatsApp communication, I actually came away feeling like I was getting a reasonable price, and will absolutely be using Gatwick Car and Van Rental next time we visit the UK.”

Helpful Report

Posted 3 years ago

“I've been using Gatwick car & van rental for a number of years, be it short notice turning up the same day or booking in advance they always meet the high standards needed.. They're a professional local business, That go the extra mile unlike other big rental companies what you may come across! The vehicles of choice are also perfect be it a qwick trip run to something more luxurious they have it covered”

Helpful Report

Posted 3 years ago

“Great company, very helpful and friendly, card in excellent condition, would highly recommend and great prices”

Helpful Report

Posted 3 years ago

“Local company great service used for car and van rental number 1 choice”

Helpful Report

Posted 3 years ago

“Nice new vans, friendly efficient staff. Will use again 👍🏻”

Helpful Report

Posted 3 years ago

“Professional and super reliable company, I travel to the UK quite a lot for business. I have used them many many times and I will use them again and again in the future .”

Helpful Report

Posted 3 years ago

“We were very happy with the service & car supplied. Very efficient & will certainly use in the future. Lyn from Australia.”

Helpful Report

Posted 3 years ago

“Always deliver good service”

Helpful Report

Posted 3 years ago

“I have hired minibuses a few times and the service has been top notch.Will continue to use them whenever possible”

Helpful Report

Posted 3 years ago

“Very friendly, adaptable and helpful. Very rasonable price. Highly recommended.”

Helpful Report

Posted 3 years ago

“Great car, great service and a very competitive price.”

Helpful Report

Posted 3 years ago

“Brilliant customer service. No hidden charges. Booking service was easy to use & hired van was immaculate. Would definitely recommend & use again.”

Helpful Report

Posted 3 years ago

“Professional, clear, consistent. Was my first time, but will surely use again.”

Helpful Report

Posted 3 years ago

“Gatwick car and van rental were great. More than half the price of the major brands, brand new car and dropped us off at the train station when we were done. There was also NONE of the shady upselling that we had previously gotten from europcar. Great company, 100% recommend”

Helpful Report

Posted 3 years ago

“Have used this company for van rentals several times now as they offer value, good customer service and vehicles always in good condition.”

Helpful Report

Posted 3 years ago

“What a joy it was to arrive at Heathrow after a 26 hour flight from Australia and have a brand new car waiting for us! The man who handed us the key (Kelvin) was very helpful and showed us everything there was to know about the car! The WhatsApp communication was ideal as it assisted us with getting the car back to Terminal 2 also! We have used many hire cars in the UK over the years, but discovering Gatwick Car and Van Hire has been amazing! We have no hesitation in recommending them and will continue using them for our future trips to the UK… and there will be many more! Thanks for making car hire so easy and stress less! Couldn’t be happier! See you again soon!”

Helpful Report

Posted 3 years ago

“After using other companies (Green Motion, cheap but terrible service) and Avis Budget (Good service but expensive), it was great to find Gatwick Car & Van, who were both well priced and extremely helpful and efficient with great choice of cars. Will definitely use again.”

Helpful Report

Posted 3 years ago

“They opened for us Saturday afternoon very curtious Arriving from Canada excellant service got us on our way very quickly no pressure selling of insureance Nice clean cars would defineatly use them again Thank very much Gatwick car and Van”

Helpful Report

Posted 3 years ago

“I made a mistake on my internet booking and this was resolved without issue or penalty. All of the staff I spoke with were courteous and helpful. Great car which was better than I could have hoped for. Great service.”

Helpful Report

Posted 3 years ago

“I have used these guys for about 5 years, hiring about once a month on average. Their customer service is excellent and comes with great vehicles and fair prices. What more could you want?!”

Helpful Report

Posted 3 years ago

Gatwick Car & Van Rental is rated 4.9 based on 552 reviews