Garden Chic Reviews

Name: Garden Chic
Address: Newark Beacon, Beacon Hill Office Park, Nottinghamshire, Newark Beacon, Beacon Hill Office Park, Nottinghamshire, Nottinghamshire
Rating: 4.19

4.2 Rating 658 Reviews

79 %

of reviewers recommend Garden Chic

4.2

Based on 658 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

1636 653016

Email:

info@gudrum.com

Location:

Newark Beacon, Beacon Hill Office Park, Nottinghamshire,
Newark Beacon, Beacon Hill Office Park, Nottinghamshire
Nottinghamshire
NG24 2TN

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Garden Chic 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a San Remo sun room ,which i have had so many problems with , the makers Palram Canopia just drag their feet when you need help , it is hard to believe that they are still in business , i do not blame Garden Chic for any of this , they just sell the sun rooms , but when i got in touch with Garden Chic about it they were as helpful as possible , i would buy from Garden Chic again , friendly staff”

Helpful Report

Posted 2 years ago

“Excellent service from beginning to end. Excellent product”

Helpful Report

Posted 2 years ago

Hi Malcolm, Thank you for taking the time to leave this review. We are so pleased that you are happy with the service and product provided by our company. Kind Regards, Garden Chic

Posted 2 years ago

“My order was cancelled at the last moment due to garden set not being sent to the courier??, After several phone calls and getting nowhere , I at last got through to a Danielle, who saved the day ,she phoned me back twice as promised and rearranged delivery. Really please with the garden set. Danielle really saved Garden Chic from getting an negative review. The service she gave was brilliant.well-done.”

Helpful Report

Posted 2 years ago

Hi Gordon, Thank you so much for leaving us a review! We are glad that this was all sorted for you quickly by our team and you have had your furniture all delivered now :) Kind Regards, Garden Chic

Posted 2 years ago

“It was fast delivery price was very good box well packed would recommend it to anyone who wants one”

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Posted 2 years ago

Hi Oliver, Glad everything is to your satisfaction. Thanks for taking the time to leave us a review - it really helps. Kind Regards GardenChic

Posted 2 years ago

“Ordered an extendible hedge trimmer, usually £179 but on offer at Garden Chic for £109. Now that's worth a try (or is it too good to be true)?. Received an order confirmation but no early receipt. Waited a couple of days but no other communication then, out of the blue, hedge trimmer arrives. What a relief! I had thought it may have been a scam. End result is I now own a top class trimmer plus 40% off and from a reputable Company. I would suggest that an early emailed receipt would be reassuring.”

Helpful Report

Posted 2 years ago

Hi Derek Thank you for leaving your review. We are so thrilled that you are happy with the item received by us! I also appreciate the feedback, this will be passed across to our team to review. Kind Regards Garden Chic

Posted 2 years ago

“Garden Chic were brilliant from start to finish. There were a few "hicups" which they dealt with and resolved with the manufacturer as soon as they were made aware of the problem. We are very happy with our garden swing bench; we love it. Thank you Garden Chic.”

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Posted 2 years ago

Hi Sandra Thank you for taking the time to leave us a review. Although there were some issues along the way with your order, we are glad that we could sort this for you quickly. I hope you enjoy the item out in the garden for many years to come!!! Kind Regards, Garden Chic

Posted 2 years ago

“Second time using garden chic, both times great service and very good products.”

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Posted 2 years ago

Hi David Thank you for taking the time to leave this feedback. We are very happy that you have come back to us for a second time and we are glad that the experience you have received was perfect! Kind Regards Garden Chic

Posted 2 years ago

“Garden pergola feature required ornamental gravel. Product ideal, price best found. Easy ordering, with progress updates, followed by a timely delivery to my drive, all within 3 days. Customer service was brilliant, as I was kept informed of status.”

Helpful Report

Posted 2 years ago

Hi Karl, I appreciate you taking the time to leave us this kind review. We hope you enjoy the item out in the garden for many years to come :) Kind Regards, Garden Chic

Posted 2 years ago

“Checked on delivery after 7 days and communication with the company was excellent. They emailed back the same day and delivery of our cast iron gate came 2 days later.”

Helpful Report

Posted 2 years ago

Hi Cally, Thank you for taking the time to leave a review. We are so glad to hear you were happy with the communications with our customer service team and the delivery of the item coming a couple of days after getting in touch. Kind Regards, Garden Chic

Posted 2 years ago

“Great log store made of nice wood, not flimsy. Delivery was efficient and the driver excellent”

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Posted 2 years ago

Hi Clare, I am pleased to hear that you are happy with the log store received. These ones have been very popular this year! Kind Regards Garden Chic

Posted 2 years ago

“Fast delivery and happy with our gazebo”

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Posted 2 years ago

Hi Ali, We are so pleased that you are happy with your order, thank you for taking the time to leave us a review. Kind Regards Garden Chic

Posted 2 years ago

“I was very happy with the shed I brought good price, excellent service and fast delivery I would certainly recommend this company”

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Posted 2 years ago

Hello, Thank you for leaving your review. We are very happy you are pleased with the price, the service and the delivery of the item. We hope you enjoy this in the garden for many more summers! Kind Regards Garden Chic

Posted 2 years ago

“Bought a garden furniture cover. Good value, undercutting other sellers. Arrived super quick. Very pleased”

Helpful Report

Posted 2 years ago

Hello, Thank you for your review on the furniture cover, we are so happy that you are pleased with this! Kind Regards Garden Chic

Posted 2 years ago

“Excellent buy, well made shed Delivered within 5 days, very good company to buy from at good price”

Helpful Report

Posted 2 years ago

Hi Jan We are very glad to hear you are happy with the order, and the quick delivery that you used our pick a day to arrange. We hope you enjoy the shed in the garden for many years to come!! Kind Regards Garden Chic

Posted 2 years ago

“Ordered a marble parasol base, was surprised they had free delivery on a heavy item like this. Fast delivery, really happy with service, quality is great and best price around. Many thanks.”

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Posted 2 years ago

Hi Matthew, Thanks for your review. We are very happy you were pleased with the item, the price and the service received. Kind Regards, Garden Chic

Posted 2 years ago

“The Gazebo is fabulous quality and we are very happy with it. We had a problem where one part was missing from the box, however after ringing up the part was located and delivered by courier tge next day. We’ve had wonderful service and the staff were so polite and helpful”

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Posted 2 years ago

Hi Janice, Thank you for your kind review. Our customer service team do always try to have any issues resolved as quickly as possible so we are very pleased this was dealt with efficiently and delivered next day. We hope you enjoy the item for many summers to come!! Kind Regards, Garden Chic

Posted 2 years ago

“Excellent quality product Delivery perfect”

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Posted 2 years ago

Hello, Thank you for your review, we are glad you are happy with your order! Kind Regards Garden Chic

Posted 2 years ago

“Great customer service. Shipped the item promptly when I told them I needed it urgently. Item was as expected as well.”

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Posted 2 years ago

Hi George, Thank you for taking the time to leave the review regarding the service we provided here. We hope you enjoy the item for many years to come in the garden!! Kind Regards Garden Chic

Posted 2 years ago

“After an absolute nightmare ordering from a competitor, we eded up cancelling and reordering the same from Garden Chic. Easy to order and delivered complete and ahead of time. Lovely product. Oh... and it was £250 cheaper. So very happy all round.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you so much for your kind review. We are so happy you received this ahead of the lead time and that you are happy with the item! Kind Regards Garden Chic

Posted 2 years ago

“Ordered battery on Monday & delivered next day after being let down by Amazon trader. £25 cheaper. Great Service.”

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Posted 2 years ago

Hi Bob, Thank you for taking your time to leave this review. We are so pleased that you were happy with the quick delivery and the service provided. Kind Regards, Garden Chic

Posted 2 years ago

Garden Chic is rated 4.2 based on 658 reviews