Garden Chic Reviews

Name: Garden Chic
Address: Newark Beacon, Beacon Hill Office Park, Nottinghamshire, Newark Beacon, Beacon Hill Office Park, Nottinghamshire, Nottinghamshire
Rating: 4.10

4.1 Rating 547 Reviews

77 %

of reviewers recommend Garden Chic

4.1

Based on 547 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

1636 653016

Email:

info@gudrum.com

Location:

Newark Beacon, Beacon Hill Office Park, Nottinghamshire,
Newark Beacon, Beacon Hill Office Park, Nottinghamshire
Nottinghamshire
NG24 2TN

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Garden Chic 5 star review on 31st January 2023

Pawel D

Garden Chic 5 star review on 19th October 2022

Nick C

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“bought garden furniture from them. good price and very quick delivery. a few bits of damaging to the packaging.....because couriers don't care.”

Helpful Report

Posted 5 months ago

Hi, Thank you for your review. We are delighted to hear that you were happy with the price and delivery of your order. We are sorry to hear that the packaging arrived slightly damaged however. Best Wishes, Garden Chic

Posted 4 months ago

“After the carrier "lost my order" I spoke to Garden Chic direct, and within 24hrs, not only had they sorted a replacement, they had got it delivered. Can't recommend Garden Chic enough. A first class supplier with customer service beyond comparison.”

Helpful Report

Posted 6 months ago

Hi, Thank you so much for your review. We are pleased that we were able to resolve your matter for you, and you were happy with our service. We hope you enjoy shopping with us again in the future! Best wishes, Garden Chic

Posted 4 months ago

“I placed this order on the Sunday afternoon and received my delivery on the following Tuesday, superb service. The Product is very well engineered with good substantial materials.I have looked at many other similar swings before i bought this particular one. The assemble was very straight forward and would not hesitate to recommend this 3 seater garden swing.”

Helpful Report

Posted 6 months ago

Good morning, Thank you for taking the time to leave us this great 5 star review, we are happy that you received speedy delivery and we are so pleased that the product received was satisfactory. I hope you enjoy the garden swing for many years to come in the garden! Kind Regards Garden Chic

Posted 6 months ago

“I am absolutely delighted with my purchase.. ordering online was so easy.. and delivery was very quick.. even though it was a big garden item and pallet delivered… I placed my order on Friday evening .. it was delivered Wednesday morning… which was amazing service! i would definitely recommend and I would buy from here again… thank you so much..”

Helpful Report

Posted 6 months ago

Hi Diane, Thank you for taking the time to leave us this great review. We are so thrilled that the process from ordering to end was so easy and simple for you and that you are pleased with the item received. Much appreciated. Kind Regards Garden Chic

Posted 6 months ago

“Hobby playhouse. Placed order and date for delivery. On the day txt messages re time delivery. Driver Luke lovely. The house is amazing and I got a bargain. It has lovely details to be added once built. Would recommend. I have to say we were short on roofing felt and windows didn't fit which was bit sad”

Helpful Report

Posted 7 months ago

Hi Janice, Thank you for your 5 star review. I am glad that this order was placed and delivered all okay and you were contacted with the timeslot, however i am sorry that you were a little short on the roofing felt and i also apologise for the issue with the windows, if you would like to send us an email, we can of course look into this for you. Kind Regards Garden Chic

Posted 6 months ago

“Excellent service delivered on time and looks great”

Helpful Report

Posted 7 months ago

Hi Michael Thank you for taking the time to leave us this 5 star review. We are glad you are happy with the delivery and the product. Kind Regards Garden Chic

Posted 6 months ago

“Easy to use website, prompt delivery, and a pleasant delivery man. Product was also of the quality expected.”

Helpful Report

Posted 7 months ago

Hi Sykes Thank you for taking the time to leave us this feedback and the 5 stars! We are very pleased you were happy with the whole experience. Much appreciated. Kind Regards Garden Chic

Posted 6 months ago

“I would highly recommend this company on price, value for money, professionalism and a seamless delivery service”

Helpful Report

Posted 7 months ago

Hi Tj, Thank you so much for leaving us this positive review. We are glad that you are happy with the item, service and delivery experience that you received by our company. Kind Regards Garden Chic

Posted 6 months ago

“I purchased a San Remo sun room ,which i have had so many problems with , the makers Palram Canopia just drag their feet when you need help , it is hard to believe that they are still in business , i do not blame Garden Chic for any of this , they just sell the sun rooms , but when i got in touch with Garden Chic about it they were as helpful as possible , i would buy from Garden Chic again , friendly staff”

Helpful Report

Posted 7 months ago

“Excellent service from beginning to end. Excellent product”

Helpful Report

Posted 7 months ago

Hi Malcolm, Thank you for taking the time to leave this review. We are so pleased that you are happy with the service and product provided by our company. Kind Regards, Garden Chic

Posted 7 months ago

“My order was cancelled at the last moment due to garden set not being sent to the courier??, After several phone calls and getting nowhere , I at last got through to a Danielle, who saved the day ,she phoned me back twice as promised and rearranged delivery. Really please with the garden set. Danielle really saved Garden Chic from getting an negative review. The service she gave was brilliant.well-done.”

Helpful Report

Posted 7 months ago

Hi Gordon, Thank you so much for leaving us a review! We are glad that this was all sorted for you quickly by our team and you have had your furniture all delivered now :) Kind Regards, Garden Chic

Posted 7 months ago

“It was fast delivery price was very good box well packed would recommend it to anyone who wants one”

Helpful Report

Posted 8 months ago

Hi Oliver, Glad everything is to your satisfaction. Thanks for taking the time to leave us a review - it really helps. Kind Regards GardenChic

Posted 8 months ago

“Ordered an extendible hedge trimmer, usually £179 but on offer at Garden Chic for £109. Now that's worth a try (or is it too good to be true)?. Received an order confirmation but no early receipt. Waited a couple of days but no other communication then, out of the blue, hedge trimmer arrives. What a relief! I had thought it may have been a scam. End result is I now own a top class trimmer plus 40% off and from a reputable Company. I would suggest that an early emailed receipt would be reassuring.”

Helpful Report

Posted 8 months ago

Hi Derek Thank you for leaving your review. We are so thrilled that you are happy with the item received by us! I also appreciate the feedback, this will be passed across to our team to review. Kind Regards Garden Chic

Posted 8 months ago

“Garden Chic were brilliant from start to finish. There were a few "hicups" which they dealt with and resolved with the manufacturer as soon as they were made aware of the problem. We are very happy with our garden swing bench; we love it. Thank you Garden Chic.”

Helpful Report

Posted 9 months ago

Hi Sandra Thank you for taking the time to leave us a review. Although there were some issues along the way with your order, we are glad that we could sort this for you quickly. I hope you enjoy the item out in the garden for many years to come!!! Kind Regards, Garden Chic

Posted 8 months ago

“Second time using garden chic, both times great service and very good products.”

Helpful Report

Posted 9 months ago

Hi David Thank you for taking the time to leave this feedback. We are very happy that you have come back to us for a second time and we are glad that the experience you have received was perfect! Kind Regards Garden Chic

Posted 8 months ago

“Garden pergola feature required ornamental gravel. Product ideal, price best found. Easy ordering, with progress updates, followed by a timely delivery to my drive, all within 3 days. Customer service was brilliant, as I was kept informed of status.”

Helpful Report

Posted 9 months ago

Hi Karl, I appreciate you taking the time to leave us this kind review. We hope you enjoy the item out in the garden for many years to come :) Kind Regards, Garden Chic

Posted 8 months ago

“Checked on delivery after 7 days and communication with the company was excellent. They emailed back the same day and delivery of our cast iron gate came 2 days later.”

Helpful Report

Posted 9 months ago

Hi Cally, Thank you for taking the time to leave a review. We are so glad to hear you were happy with the communications with our customer service team and the delivery of the item coming a couple of days after getting in touch. Kind Regards, Garden Chic

Posted 8 months ago

“Fast delivery and happy with our gazebo”

Helpful Report

Posted 9 months ago

Hi Ali, We are so pleased that you are happy with your order, thank you for taking the time to leave us a review. Kind Regards Garden Chic

Posted 8 months ago

“I was very happy with the shed I brought good price, excellent service and fast delivery I would certainly recommend this company”

Helpful Report

Posted 9 months ago

Hello, Thank you for leaving your review. We are very happy you are pleased with the price, the service and the delivery of the item. We hope you enjoy this in the garden for many more summers! Kind Regards Garden Chic

Posted 8 months ago

“Bought a garden furniture cover. Good value, undercutting other sellers. Arrived super quick. Very pleased”

Helpful Report

Posted 9 months ago

Hello, Thank you for your review on the furniture cover, we are so happy that you are pleased with this! Kind Regards Garden Chic

Posted 8 months ago

Garden Chic is rated 4.1 based on 547 reviews