Gap Insurance Today Reviews

Name: Gap Insurance Today
Rating: 4.79

4.8 Rating 173 Reviews

97 %

of reviewers recommend Gap Insurance Today

Company Reviews

Metrics

4.8

Based on 173 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

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“A good easy purchase”

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Posted 4 years ago

“Ellie has dealt with all my questions with a smile in her voice and where she has not been able to rectify a problem, she has passed it on to get sorted and I’m sure that will be rectified soon. Thanks Ray”

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Posted 4 years ago

“Good but unable to find my account .”

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Posted 4 years ago

“Very good..”

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Posted 4 years ago

“Very helpful,and explained everything thoroughly in what can be a very confusing market. All capped with a competitive price.”

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Posted 4 years ago

“Great prices. Great customer service. You”

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Posted 4 years ago

“The agent I spoke to was very helpful, & knowledgeable, explaining all the packages , and gave honest recommendation for my needs, also didn’t feel that they were trying to sell me a product”

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Posted 4 years ago

“Really quite shocked at how cheap it is for 5 years of cover and with option of a replacement as well as paying off the credit. I will be telling everyone about it if they ar buying a new car”

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Posted 4 years ago

“I took the policy out but realised when documents were sent that this policy does not cover taxis. I saw on the website it said taxi gap insurance. I cancelled within 5 mins but was charged almost a £100 for cancellation which i will Dispute once refund is received. Emailed Ellie a fee times she got back to me quick with the same answer and unable to refund the whole amount. I understand brokers must be running this and that is all based on commission but to charge someone a £100 for not even half a fay is frankly ridiculous and it could have been avoided. I will no doubt leave more negative reviews about this experience pn google etc.”

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Posted 4 years ago

“Dodgy company, avoid if possible. I took a policy out with them last February and before I made the payment in full I asked if I can cancel my policy at anytime which I was told yes minus £50. I rang them today as I no longer have the car and they told me that I can’t cancelled but policy as they’ve changed their t&c’s. I asked why wasn’t I told about this in writing, the lady on the phone said that the underwriters should of been in touch with me. When I challenged as why they didn’t notify me as it’s their t&c’s that have changed she replied back saying that even I did get a refund it won’t be much and it won’t be worth me having a refund cos they’d deduct their commission they received from the underwriters. Customer service is shocking, they need to be trained on customer service”

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Posted 4 years ago

“Gap insurance is vital component for drivers who are on the road for business reasons. The process of purchasing the cover was smooth and easy and the credit for that goes to the sophisticated staff who was very professional and helpful.”

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Posted 4 years ago

“Staff member Ellie Lund was courteous and was always available to offer advice or answer questions if required, she was also patient when calls could not be answered or if she needed to rearranged timings etc”

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Posted 4 years ago

“This is the first time of buying GAP insurance. Dealt with in a first class manner by GAP today. The purchase price was keen especially when taking into account the underwriter was used by a lot of other sellers. KRS”

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Posted 4 years ago

“Very friendly and informative agents helped me pick the right products to suit my needs.”

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Posted 4 years ago

“Good quote easy to set up”

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Posted 4 years ago

“after looking through the internet the site by this company explained all that i was unsure of and after calling the broker, there I was described all in easy terms. Top Marks all round.”

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Posted 4 years ago

“Never claimed so can't comment on that. The price seemed decent for 5 years cover. The website is easy to buy the cover from. Hope it's as good as a lot of reviews claim if I ever need to claim!”

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Posted 4 years ago

“Website application was a smooth sleek process. No direct contact with GI to-date.”

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Posted 4 years ago

“Easy to set and reasonable price. Friendly staff”

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Posted 4 years ago

“Absolutely fantastic service and beat every other quote I had!”

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Posted 4 years ago

Gap Insurance Today is rated 4.8 based on 173 reviews