Gap Insurance Today Reviews

4.75 Rating 63 Reviews
95 %
of reviewers recommend Gap Insurance Today
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0161 495 6017



Anglia House, Carrs Road, Cheadle

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I took the policy out but realised when documents were sent that this policy does not cover taxis. I saw on the website it said taxi gap insurance. I cancelled within 5 mins but was charged almost a £100 for cancellation which i will Dispute once refund is received. Emailed Ellie a fee times she got back to me quick with the same answer and unable to refund the whole amount. I understand brokers must be running this and that is all based on commission but to charge someone a £100 for not even half a fay is frankly ridiculous and it could have been avoided. I will no doubt leave more negative reviews about this experience pn google etc.
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Posted 4 months ago
Dodgy company, avoid if possible. I took a policy out with them last February and before I made the payment in full I asked if I can cancel my policy at anytime which I was told yes minus £50. I rang them today as I no longer have the car and they told me that I can’t cancelled but policy as they’ve changed their t&c’s. I asked why wasn’t I told about this in writing, the lady on the phone said that the underwriters should of been in touch with me. When I challenged as why they didn’t notify me as it’s their t&c’s that have changed she replied back saying that even I did get a refund it won’t be much and it won’t be worth me having a refund cos they’d deduct their commission they received from the underwriters. Customer service is shocking, they need to be trained on customer service
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Posted 5 months ago
Easy cheap and pieace of mind
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Posted 11 months ago
Gap Insurance Today is rated 4.75 based on 63 reviews