Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.78

4.8 Rating 1,487 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,487 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 5 star review on 26th March 2024

164

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service prompt delivery. Would recommend”

Helpful Report

Posted 5 months ago

Hi Caroline, Thank you so much for your 5 star rating! It's great to hear that you had a good experience with our service and prompt delivery. We'll be sure to continue providing great service for you! Best Wishes Beth

Posted 5 months ago

“Lovely table, however, not white as advertised marble has lots of grey veins in it.Great service by the installers”

Helpful Report

Posted 5 months ago

Hi Damian, Thank you so much for your 5 star rating and feedback! We are really pleased to hear that you like our Chelsea Marble Table and that you were happy with the service from the installers. Best Wishes Beth

Posted 5 months ago

“Great stylish contemporary chairs in a vibrant orange to liven up our kitchen which is mostly grey, brown and white. The chairs arrived very quickly and we're easy to assemble. Not the cheapest but worth the extra and good value for money. Customer service were excellent replying promptly to my email when I missed their 10% promotion when placing the order. Michelle was really kind refunding me the 10% to my card, thanks Michelle. Great chairs and an excellent company - highly recommended.”

Helpful Report

Posted 5 months ago

Hi Michael, Thank you for the glowing review! We truly appreciate your kind words about the great quality and service of Fusion Living. We are so pleased that our vibrant orange chairs were an excellent addition to your kitchen, and that we was able to accommodate your special request. We hope you continue to be satisfied with your purchase, and thank you again for your positive feedback! Kind Regards, Michelle

Posted 5 months ago

“I bought a single Robin Day chair to make a pair with an existing bought some years ago. Fusion were trying to contact me by phone to arrange delivery - but I wasn't picking up. Thanks to a bad bout of laryngitis I couldn't talk. So they emailed and we sorted out using that medium. I'm impressed with their responsiveness on email. You know how it usually goes: 1) Send email (2) Get holding reply. (3) Get response at length - often great length. (4) Reply and repeat etc But not with Fusion. A proper response from an actual person. Makes a refreshing change. Well done Fusion. Should I ever be in the market for another Robin Day chair - or indeed anything else, I'll certainly have a look at you.”

Helpful Report

Posted 5 months ago

Hi Angela, Thank you for your 5 star rating and for choosing Fusion Living to purchase your Robin Day Chair! We are thrilled to hear of your satisfaction with your overall experience with us. We take great pride in providing an exemplary level of customer service, even when phone contact is not possible - so you can have peace of mind when making any purchase with us. We really appreciate your kind words. Thank you again for shopping with us! Best Wishes Beth

Posted 5 months ago

“Der Service und der Mailaustausch mit Michelle war ausgezeichnet!!”

Helpful Report

Posted 6 months ago

Vielen Dank für Ihre 5-Sterne-Bewertung von Fusion Living! Wir freuen uns, dass Ihnen unser Service und der E-Mail-Austausch so gut gefallen haben! Mit freundlichen Grüße Michelle Thank you for your 5-star review of Fusion Living! We are pleased that you enjoyed our service and email exchange so much! With kind regards Michelle

Posted 6 months ago

“There were issues with the delivery of my order of chairs but Michelle from Customer Services was extremely efficient and sorted the issue speedily and satisfactorily. I would use Fusion Living again - there is always immediate assistance at the end of the phone (unlike many other online companies). Chairs are fab too!”

Helpful Report

Posted 6 months ago

Thank you so much for the 5 star rating of Fusion Living! We pride ourselves on our efficient and speedy service and we are so glad that you had a positive experience with us. We appreciate your kind words and hope that you continue to shop with us! Best Wishes Michelle

Posted 6 months ago

“We have shopped with Fusion Living on several occasions and we have always been very happy with the products, customer service and speed of delivery. We’ll be back again!”

Helpful Report

Posted 7 months ago

Thank you so much for giving us a 5 star rating. We are so pleased that you have had such a positive experience, shopping with Fusion Living. It's always great to know that our products, customer service, and speed of delivery meet our customers' expectations and we hope to continue to do that with you as well. We look forward to your future visits. Kind Regards Bethany

Posted 6 months ago

“Excellent service and really delighted with my purchase”

Helpful Report

Posted 7 months ago

Thank you so much for the 5 star rating! We are delighted that you enjoyed your experience with Fusion Living and are thrilled that you are so pleased with the purchase you made. It is very rewarding to read that you experienced excellent service and we would like to thank you for your kind words. Best Wishes Bethany

Posted 7 months ago

“Beautyfull and stabel chair for a good price and very fast delivery in the Netherlands.”

Helpful Report

Posted 7 months ago

Thank you so much for your five-star rating of Fusion Living! We strive to provide the best possible shopping experience for our customers and are grateful that you chose Fusion Living! Kind regards Bethany

Posted 7 months ago

“We bought six zipped cushions having tried one to begin with for our vintage dining suite. They match the description and are an excellent purchase - well-made and good value for the money. Ordering was fairly straightforward, given the range on offer, and delivery was prompt. Would certainly recommend Fusion Living for this particular product.”

Helpful Report

Posted 7 months ago

Thank you so much for your kind words and for your 5-star rating! We are so happy to hear that you are satisfied with our products and that the ordering was smooth and delivery was prompt. We truly appreciate your business and look forward to serving you again in the future. Thank you again for being a loyal customer. Best wishes Bethany

Posted 7 months ago

“I have been dealing with this company over a period of several months. and found them to be helpful, friendly, and professional. All the agreed dates for supply, delivery and assembly were met, any minor issues were dealt with quickly and efficiently. I have now added this company to my list of TRUSTED SUPPLIERS and have no hesitation in recommending their services.”

Helpful Report

Posted 8 months ago

Thank you so much for taking the time to leave such a positive review for us at Fusion Living! We are grateful for your generous 5 star rating. As you've experienced, we take pride in providing helpful, friendly and professional services throughout our dealings with our customers. We understand this involves sticking to agreed dates for all matters as well as working to solve any minor issues that may arise during our time with you. We're so glad that you trust us enough to add us to your list of TRUSTED SUPPLIERS and that we have earned your recommendation. We look forward to continuing to serve you in the future. Thank you! Kind regards Bethany

Posted 7 months ago

“A chair leg weld became unattached. Contacted company and sent a photo as requested. Was sent a replacement immediately at no charge, no quibble and apology. Great service very prompt would deal with them again and recommend them.”

Helpful Report

Posted 8 months ago

Thank you so much for your 5 star rating and for your review. We're so pleased that we were able to resolve the issue with the chair quickly and offer you the replacement at no charge. We are committed to providing our customers with great service and that feedback means the world to us. Thank you again for your recommendation and we look forward to assisting you again in the future! Best wishes Bethany

Posted 7 months ago

“Easy ordering system with clear delivery information. Fast delivery.”

Helpful Report

Posted 8 months ago

Hi Michelle, Thank you so much for your 5 star rating! We are thrilled to hear that you experienced an easy ordering system with clear delivery information, and that your delivery arrived very quickly. Best wishes Carley

Posted 8 months ago

“We purchased four Tulip chair's which were delivered as promised when the new stock arrived. The order process was straightforward and there was always someone at the end of the phone to answer any questions. We are very happy with the purchase.”

Helpful Report

Posted 8 months ago

Hi David, Thank you for sharing your positive experience with us! We are very pleased to hear you were satisfied with your purchase of the Chelsea tulip chairs and the order process, and that you were able to get the answers you needed when calling us with your questions. We are glad you gave Fusion Living a 5 star rating! Kind regards Carley

Posted 8 months ago

“Very nice chairs”

Helpful Report

Posted 8 months ago

Hi Lucia, Thank you for your 5 star rating of Fusion Living! We are very appreciative. Best wishes Carley

Posted 8 months ago

“very professional, excellent product, excellent customer service I will buy again”

Helpful Report

Posted 8 months ago

Thank you so much for your 5 star rating! We really appreciate your kind words about our products, and excellent customer service. We look forward to having you as a customer again in the future. Kind regards Carley

Posted 8 months ago

“Great service, quick delivery.”

Helpful Report

Posted 8 months ago

Hi Derek, Thank you so much for your 5 star rating of Fusion Living! We're so glad to hear that you were happy with the great service and quick delivery! Best Wishes Carley

Posted 8 months ago

“Very happy with my purchase of ghost stools. Service was personal and efficient. Would definitely recommend and use again.”

Helpful Report

Posted 8 months ago

Thank you so much for your 5 star rating and kind words! We are delighted to hear that you were happy with your purchase of the ghost stools and that you found our service to be both personal and efficient! We're thrilled that you would recommend Fusion Living and even happier that you plan to come back! Best wishes Beth

Posted 8 months ago

“Great product very pleased with the quality.”

Helpful Report

Posted 8 months ago

Hi Sheila, Thank you so much for your 5 star rating of Fusion Living! We are so glad that you are pleased with the quality of our product. We appreciate your support! Kind regards Beth

Posted 8 months ago

“ce site est très bien, livraison rapide, bon matériel, je recommande”

Helpful Report

Posted 8 months ago

Bonjour Hubert, Merci beaucoup Hubert pour ta note et ton commentaire positifs ! Je suis ravie que tu aies aimé Fusion Living. Je partage ta pensée que ce site est très bien, que la livraison est rapide et que le matériel est de bonne qualité, et je te remercie pour ton recommandation! Cordialement, Beth

Posted 8 months ago

Fusion Living is rated 4.8 based on 1,487 reviews