Freethought Internet Reviews

Name: Freethought Internet
Address: Unit 5, Oak HouseWitham ParkWaterside SouthLincoln, Lincoln
Rating: 4.98

5.0 Rating 182 Reviews

100 %

of reviewers recommend Freethought Internet

Company Reviews

Metrics

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5.0

Based on 182 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Freethought Internet:

Freethought is a 100% UK based web host and we pride ourselves on giving our customers absolutely amazing service with incredible products. We provide everything from domains, to hosting, to SSD virtual servers, as well as leased lines and IP transit.

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After careful research for a UK based website hosting company with an excellent reputation and good value hosting I found Freethought. I have now migrated all my websites and domains to them and they kindly took care of the entire migration process for me. I'm pleased to say the whole process went very smoothly with no problems at all. I have been particularly impressed with their answers to my questions: clear and not too technical for me to understand. This is exactly the type of support I am looking for in a host.”

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“Since choosing Freethought for our webhosting we have been hugely impressed by the unquestioning rapid support both Edward & Kieran have given us at Warminster Conservative Club .... Transfer a domain..no problem! ....Set up DNS records for mail purposes ....no problem! Countless support tickets answered, usually within a couple of hours. Thank You Freethought”

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“This is a truly excellent company. Support is always prompt, expert and effective. Even small issues, not necessarily Freethought's responsibility, are handled or advised on. I have placed several sites with Freethought, one (a Camera Club) was hacked over Christmas a few years ago and the support from Edward was just remarkable. Edward helped greatly over the holiday period and got us up and running - and free from the hackers.”

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“Freethought are exceptionally knowledgeable, their answers to enquiries is fantastic and they respond very quickly. They took care of my domain name transfer from my previous domain name registrar for me, so that I had a smooth transition from using my previous domain name registrar's DNS to using Freethought's, without any downtime. I've now renewed my domain with Freethought at exceptionally low prices, compared to what I was paying previously, whilst being carbon neutral and ethical. I would not hesitate to recommend them and I shall be doing just that.”

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“In setting up hosting I had a strange technical problem, which turned out to be caused by my modem. Technical support were excellent. They were prompt and helpful. I've found Freethought to be competitive in pricing and I like the ethical credentials.”

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“Excellent service - very helpful and very prompt in support & setup”

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“I was recommended to move to Freethought when my previous website and email host retired from their business after 11 years of being with them. I have now been with Freethought for over a year and the service has been outstanding. I have contacted them on several occasions with queries and each time it has been dealt with extremely quickly and efficiently by Edward, Kieran and the team. Highly recommend them!”

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“Absolutely top-class service. I can't say enough good things about them. Not only rock-solid hosting and very clear domain name management, but their support desk is superb. They've been incredibly helpful and indeed proactive. And so nice!! It is a pleasure contacting them, and they have sorted out every one of my problems -- none by them, all my own -- quickly and completely. I also like their ethos. They want to be seen as a fair, transparent, and responsible hosting service, and my gosh do they walk the walk. If I could trumpet their virtues from the top of St Paul's cathedral (or pick your favorite very tall thing) I would. I recommend them constantly. No hesitation. Wish I could give them more stars.”

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“Super helpful and amazing personal service and attention to detail. Migration and customer service first class! Highly recommend.”

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“Brilliantly professional, friendly and helpful service. I was very nervous about changing website host, but Kieran went through the process with me, sorted it all out and was cheerful and patient throughout the whole thing. Plus your charges are much much lower than my previous host!”

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“Yesterday Freethought retrieved my domain & email I never thought I would be able to get back from a very large well advertised company with no time to assist non tech customer. Freethought - you have exceeded expectations and I have no hesitation to ask for any further assistance from you :)”

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“I have used these guys for over a decade now and they have never let me down, the service and support has always been first class, THANK YOU!!”

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“I have been a customer with Freethought ever since they took over from TDM, so perhaps 20 years! They are the best hosting company that I have had the good fortune to use and I have tried a few of the larger hosting companies. Their hosting service never seems to fail and the general impression is one of a very technically competent organisation with very little bureaucracy. When I have had to raise a support ticket, they have gone the extra mile to ensure my issue was resolved, albeit it would be of my own making! They are a friendly, adaptable and conscientious organisation who fly the gold standard for hosting services. I would thoroughly recommend them to anyone who needs this type of service.”

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“Over the last 20 years or so of using PCs with internet I have never come across any organisation as good as Freethought. They host my domain and website and when I left another company which had become very expensive and joined Freethought not only did I find them very good value indeed but I was just amazed at the level of help I received in setting things up. Since then whenever I have had a problem, however minor, not only has a response been very rapid (always within hours in my cases) but the level of expertise shown has been superb. This company is clearly run by experts who care and I cannot recommend them highly enough.”

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“Swtiched to Freethought because of their ethical and ecological stand. Their good rates and absolutely smashing customer service were added bonuses! Totally impressed and delighted. They sorted out some difficult issues with my migration and made things easy. Looks like I have my forever home!”

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“I've been running a small development site on Freethought for some years now, and have been very impressed with the service. It's fast and reliable, and has handled pretty well everything I've thrown at it - and the one time I needed to contact tech support they responded within the hour and had a fix within the day (it wasn't their fault). Excellent!”

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“In my student times they seemed to offer the lowest price with LetsEncrypt support, and since then I stayed for the excellent customer support. No matter what stupid questions I come up with as I'm learning, they always care and are happy to discuss and help. Much appreciated!”

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“Brilliant customer service — going above and beyond to help with moving my hosting over to Freethought. And their ethical policy should leave the big hosting companies feeling ashamed!”

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“These guys offer a great service, I highly recommend them.”

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“Immediate and first-class response to queries and requests for help. Enthusiastic, technically proficient and willing to help. Happy to help get website files up onto the Freethought servers, assist with security and general support. Highly recommended – top class.”

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Freethought Internet is rated 5.0 based on 182 reviews