Free Price Compare Reviews

4.74 Rating 4,116 Reviews
97 %
of reviewers recommend Free Price Compare
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.56 out of 5
Read Free Price Compare Reviews

About Free Price Compare:

* Save Up to £318* on gas and electricity.

* No one compares more energy suppliers than us.

Household Gas & Electricity for your home. Compare suppliers to find your cheapest possible deal and switch in minutes.
----------------------------- (Free Price Compare) is a UK based comparison service providing cost effective solutions for the home and commercial market. The service is completely FREE, INDEPENDENT and IMPARTIAL and is committed to finding you a cheaper price.

- Compare energy prices
- Compare broadband deals
- Compare car insurance
- Compare credit cards
- Compare flight prices
- Compare antivirus

Visit Website


0203 4757 476


17 Park Road

Write Your review

Tell us how Free Price Compare made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
The switch itself was administratively easy but I was conned by the claim. I was told I would get approx £100 of savings BUt my Direct Debit was calculated as approx. £30 higher each month!
Posted 5 months ago
Have used FPC three times over the past 3 years through Topcashback to switch energy suppliers. The first switch it took over a year to get my promised £11.25 cashback after many many complaints. The second and third energy changes I completed over the next couple of years they have paid none of my due cashback despite my numerous complaints. From my experience I would recommend you use other energy comparison sites rather then FreePriceCompare if you expect your cashback..
Posted 5 months ago
I have used you several times through Topcashback to switch suppliers and found that part of it very easy. What i do find unacceptable is having to wait a year for my for my cashback of £11.25. I have two outstanding cashbacks with Freepricecompare at the moment, one goes back to JANUARY 2020. I have complained to Topcashback several times but they are unable to progress until you pay. I would have given you 5 stars if payments had been more prompt. Rod Haffenden
Posted 8 months ago
I was with EDF & was paying £123.00 / month & after going on your website they were comparable with other providers so I chose to stay with an estimate of £400 / saving. When EDF confirmed the new monthly direct debit to me it stayed at £123.00. After phoning them & saying I wanted to cancel they reduced it to £96/ month but I still said I wanted to cancel it & it reduced to £80/month, which I eventually accepted. So no not happy & didn't deliver what was promised.
Posted 1 year ago
I was told that my last meter reading will be given to my new supplier, this has not been done and i am being repeatably being asked for a reading even though I have a smart meter. I am 80 and do not need this upset. Surely the two companies should sort this out and not involve me Please sort this out for me. This has not been acted on as your site says it will. 01772 744751
Posted 1 year ago
The change did not happen. My existing supplier refused the change request, so I have had to start all over again. Not FPC's fault, but Scottish Power
Posted 1 year ago
I have a smart meter , I cannot get access to my readind, The new provider says you can sort ot . I cant
Posted 1 year ago
Worked quickly with minimum of fuss. I chose this through Top Cashback, but you have not triggered the cashback I was entitled to. I have put in a claim through Top cashback, but no response has been provided yet. If the Cashback claim is honoured you will get 5*
Posted 2 years ago
Still not still not acknowledged order. This only contact
Posted 2 years ago
the actual vendor / supplier does not respond to request to fix errors in the corrections needed to monthly direct debts.
Posted 2 years ago
Seems good, but in practice didn't work as the current supplier objected even though they owed me money!. In the end I had to manually change from iSupply (who randomly increased my direct debit even though the DD more than covered the usage)
Posted 2 years ago
When I calculate the price proposed and what I paid annually my current supplier is better. I am saving £74 than the compare prices....
Posted 3 years ago
you were to expensive I found a supply £8 a month cheaper
Posted 3 years ago
I started the switch as it was supposed to be cheaper but when the British Gas quote came through it was more expensive so I am now trying to sort it out!! Proving very difficult to do so!
Posted 3 years ago
Used this price comparison site and thought everything was ok as I was still staying with the same company EDF on there site I could only get one year fixed but on this site there's was for two years after discussion with chap I aggred on receiving e mail noticed that they have my name down completely wrong so will see what happens next with EDF
Posted 3 years ago
after to confirm that i was moving to e on, i had one email then nothing more
Posted 3 years ago
Hi Lesley, Thank you for the review and hope you are well. For first 14 days you will only get the confirmation email from us confirming your new prices and contract information due to 14 days cooling off period. After 14 days supplier will write to you with contract terms and will include your new prices too. You can call us on 0203 4757 476 if you have any further questions. Kind regards, Customer service team Free Price Compare
Posted 3 years ago
Little difficult until the process is complete.
Posted 3 years ago
Quote based on new prices but did not reflect consumption
Posted 3 years ago
No trace of this transaction on Top Cashback Cashback appears to be MUCH lower than afvertisef
Posted 3 years ago
You haven'y honoured your agreement to allow cashback via TopCashback.
Posted 4 years ago
Thank you for the review John and Hope you are well. Just looked at your transaction and I can confirm that we have already approved your order with topcashback. As per the terms, we get response from energy suppliers 6 months later from the switch date and we get paid 4 to 6 weeks from then. We pay out as soon as we get paid. I've also just tried calling you to explain why the delays. Kind regards, Customer service Team
Posted 4 years ago
Free Price Compare is rated 4.74 based on 4,116 reviews