I was with EDF & was paying £123.00 / month & after going on your website they were comparable with other providers so I chose to stay with an estimate of £400 / saving. When EDF confirmed the new monthly direct debit to me it stayed at £123.00. After phoning them & saying I wanted to cancel they reduced it to £96/ month but I still said I wanted to cancel it & it reduced to £80/month, which I eventually accepted. So no not happy & didn't deliver what was promised.
3 years ago
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