Frederickthomas.co.uk Reviews

Name: Frederickthomas.co.uk
Address: 137A, Molesey Avenue, West Molesey, Molesey
Rating: 4.79

4.8 Rating 553 Reviews

96 %

of reviewers recommend Frederickthomas.co.uk

Company Reviews

Metrics

Info

4.8

Based on 553 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

0203 126 4413

Email:

melissa@frederickthomas.co.uk

Location:

137A, Molesey Avenue, West Molesey
Molesey
KT8 2RY

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Frederickthomas.co.uk 5 star review on 1st April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the quality of the tie which was purchased as a gift. Shipping was very fast, I would definatly purchase from Frederick Thomas again.”

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Posted 2 years ago

“Fantastic quality use them often for something special”

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Posted 2 years ago

“very well packaged and came very promptly”

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Posted 2 years ago

“Quick delivery and great quality”

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Posted 2 years ago

“Fantastic quality, delivered quickly. No complaints!”

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Posted 2 years ago

“Now I can wear London ties in Paris.”

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Posted 2 years ago

“the ties are really good quality and like as advertised. Especially the knitted ones. There is a wide range of styles and it came really quickly in the post when I ordered it. Would recommend!”

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Posted 2 years ago

“Ordered 6 ties look very well made hope so they are presents when I ordered the first 5 ties the price was £19.99 each the very next day you had put them down to £14.99 bit gutting”

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Posted 2 years ago

“I really like the look of this tie. It arrived promptly and is very striking. Bought as a Christmas present, I’m hoping my partner will love it too.”

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Posted 2 years ago

“Excellent service to start with, with easy to use website. Despatch was very speedy ... order late Fri, despatch sat and received Mon! However, the product itself was absolutely fantastic and as described. Will shop here again very soon.”

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Posted 2 years ago

“The ties are beautifully made, they look so smart and are a perfect match to the other wedding party clothes! The speed at which they arrived as well saved me so much stress.”

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Posted 2 years ago

“Great quality ties, easily accessible website and easy returns.”

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Posted 2 years ago

“Beautiful tie arrived in super fast time and packaged perfectly. The quality is superb and my partner loves it.”

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Posted 2 years ago

“Tie was a gift for my husband, who is a volunteer at a transport museum that has bicycles. A tie with bicycles on it is perfect.”

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Posted 2 years ago

“The ties are very well made and look fantastic while worn with a suit or khakis and a button down shirt.”

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Posted 2 years ago

“I had a problem initially but the service and help I received was amazing and I cannot thank you enough for sorting out the problem - with ease and no fuss. I will certainly purchase more socks from you in the future as they are great presents.”

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Posted 2 years ago

“THIS COMPANY IS A THIEF AND A SCAM. After ordering I was told the tie was out of stock and pick something different. I replied numerous times requesting a refund and received no replay from seller or Bonanaza. DO NOT GIVE THEM ANY OF YOUR MONEY”

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Posted 4 years ago

“With regards my previous Review where all my phone calls proved fruitless, I tried sending an email and this was answered immediately by Claire. Several emails later everything is resolved and Claire is sending correct tie out to me today. I felt it was unfair to leave the bad review without coming back and giving credit, where credit is due. Thank you Claire.”

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Posted 5 years ago

“Tie ordered on line, but the wrong tie sent out. Phoned the company immediately to confirm the error and they advised someone would phone back. After one hour I phoned again, this time I was told line was clear so they’d arrange a call back right away. Four hours later I made a further call, this time the receptionist asked for my email address stating she would escalate the case and someone would be in touch either by phone or email. Needless to say no contact was made. Has to be the worst customer service I’ve ever experienced. I’ve awarded one star, for although the wrong tie, they did send it out pretty quickly. Hopefully a manager will read this to understand how difficult it is for the public to deal with the staff when errors are made.”

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Posted 5 years ago

“Fantastic quality at a low price - cannot ask for better! Massive variety! I own over 5 frederick thomas ties and love them all.”

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Posted 5 years ago

Frederickthomas.co.uk is rated 4.8 based on 553 reviews