Frederickthomas.co.uk Reviews

Name: Frederickthomas.co.uk
Address: 137A, Molesey Avenue, West Molesey, Molesey
Rating: 4.79

4.8 Rating 553 Reviews

96 %

of reviewers recommend Frederickthomas.co.uk

Company Reviews

Metrics

Info

4.8

Based on 553 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

0203 126 4413

Email:

melissa@frederickthomas.co.uk

Location:

137A, Molesey Avenue, West Molesey
Molesey
KT8 2RY

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Frederickthomas.co.uk 5 star review on 1st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Ties are good and just as I assumed they would be. The delivery was bad! It took over 3 Weeks to arrive and when I just picked it up, I had to pay 30€ for customs… That hasn’t been made clear to me on the website nor in my order verification. What is a 10€ voucher good for, when you get such a service. Sorry, I don't like to give a bad review and I’m sure you have higher expectations as well when it comes to customer service… but when you make your customers pay 30€ additionally, then this is the review I can give. But again… the ties are very nice.”

Helpful Report

Posted 1 year ago

“tie fell apart after few wears”

Helpful Report

Posted 5 years ago

“In terms of marketing, you're very quite. I've signed up to your emails but receive them about twice a year. You should provide more discount to entice new customers, or at least reengage existing. I wonder what your average order frequency and churn rates are.. hmmm?”

Helpful Report

Posted 5 years ago

Hi thanks for your review. I'm sorry you haven't received any of our newsletters as they usually go out once a week as they do contain really great deals. Let me look into this for you.

Posted 5 years ago

“A good choice of formal and fun ties and accessories plus reliable and efficient service.”

Helpful Report

Posted 6 years ago

Frederickthomas.co.uk is rated 4.8 based on 553 reviews