Frank Bird Menswear Reviews

Name: Frank Bird Menswear
Address: 40-44 Eldon Street, Barnsley, Barnsley
Rating: 4.92

4.9 Rating 525 Reviews

98 %

of reviewers recommend Frank Bird Menswear

Company Reviews

Metrics

4.9

Based on 525 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Frank Bird Menswear 5 star review on 12th February 2023

Hobib Ali

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service,shirt brilliant fit, decent price,will shop again soon”

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Posted 1 year ago

“I bought some Boss trainers they were too big but their returns policy and the refund was very quick and well informed thank you very much”

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Posted 1 year ago

“I love the Hugo jumper I bought, it was priced very well and received within 48 hours, there was also a query I made and I received a response within 4 hours too, I will shop again from Frank Bird. Thank you”

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Posted 1 year ago

“Fantastic.”

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Posted 1 year ago

“Superb quality clothing. Polite friendly staff. A pleasure to buy from.”

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Posted 1 year ago

“All 3 items were neatly packed & good quality as always from Frank Bird.”

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Posted 1 year ago

“Quality gear...packaged well...posted on time...would highly recommend”

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Posted 1 year ago

“Super helpful staff, customer service is above and beyond, designer clothes come beautifully packaged. Will definitely be back again & again :-) Thank you Hayley”

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Posted 1 year ago

“I placed an order just after Christmas for a Belstaff coat, it arrived the next day! The coat was beautiful and well packed! Thank You”

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Posted 1 year ago

Hi Sophie, Thanks for the 5* review, we're delighted you're happy with your Belstaff Coat. We hope you choose to shop with us again soon Team FB

Posted 1 year ago

“Sold something they didn’t have in stock…?”

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Posted 1 year ago

Hi Ben Thank you for taking the time to leave us a review. We're extremely disappointed that we were unable to fulfil your order - we're a small independent business and in this instance we had the rare scenario of an item being bought instore at the same time as an online purchase was being made. We can only apologise for the inconvenience this may have caused - your order was immediately cancelled and funds returned to your bank account. Should you have any more queries please email us - info@frankbird.co.uk Kind regards Team FB

Posted 1 year ago

“Very fast delivery”

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Posted 1 year ago

“Excellent choice of clothes. The staff are incredibly helpful and very friendly. In my opinion the best cloth shop for miles.”

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Posted 1 year ago

Hi Graham, Thanks for the review - we look forward to seeing you again soon!

Posted 1 year ago

“Great service great staff if I let him the husband would be in the shop every week 😆”

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Posted 1 year ago

Hi Dawn Thanks for the kind words - we look forward to seeing your husband soon ;-)

Posted 1 year ago

“The service end to end was excellent with nothing being too much trouble. Fast and efficient turnaround on my return too. Would highly recommend.”

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Posted 1 year ago

Hi Thanks for the lovely review - we hope you visit us again soon!😊 Kind regards Team FB

Posted 1 year ago

“Great jacket but just a small thing inside Paul and shark jacket the iconic tab was torn on one side, but you don’t see it.”

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Posted 1 year ago

Hi Mark, Thanks for the review. We're delighted you like the jacket obviously very sorry that there is an issue with the internal label - this should have been picked up by us when packing your order. Please accept our sincere apologies and should you have any further questions, please don't hesitate to email - info@frankbird.co.uk Kind regards Team FB

Posted 1 year ago

“GOOD QUALITY, FAST DELIVERY! THANK YOU.”

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Posted 1 year ago

“Great price and arrived well before date. Very happy”

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Posted 1 year ago

Hi Thanks for the lovely review - we hope you visit us again soon!😊 Kind regards Team FB

Posted 1 year ago

“ORDERED it 3 januari, and i still dont got it”

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Posted 1 year ago

Hi Ian Thank you for your review. I'm sorry that your item has taken longer than expected to be delivered. As per your order tracking/update emails, your item was shipped by us on 3rd January. I have checked your tracking this morning and unfortunately your order has been held by customs in Holland since 9th January. Unfortunately we're unable to predict customs issues in other countries - however the good news is that it should arrive with you today (20th Jan) Thank you for choosing to shop with Frank Bird and should you have any further questions please email us direct - info@frankbird.co.uk Kind regards Team FB

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Absolute pleasure as always great value and fast delivery great people to deal with”

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Posted 1 year ago

Frank Bird Menswear is rated 4.9 based on 525 reviews