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Forest Whole Foods Reviews

4.9 Rating 7,727 Reviews

97 %

of reviewers recommend Forest Whole Foods

Company Reviews

Product Reviews

4.9

Based on 7,727 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Forest Whole Foods 5 star review on 5th December 2022

Forest Whole Foods 5 star review on 16th November 2022

Forest Whole Foods 5 star review on 30th October 2022

Forest Whole Foods 5 star review on 30th October 2022

Forest Whole Foods 5 star review on 30th October 2022

Forest Whole Foods 5 star review on 22nd July 2022

Forest Whole Foods 5 star review on 6th July 2022

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been a customer of Forest Whole Foods (FWF) for the last 2 years and can confidentially say that my interactions have been incredible; what a great retailer to buy from. As an example, on my second last purchase, some items burst during delivery. After informing the FWF team they promptly responded with a suggested resolution and a subsequent purchase they included the same items. This was a very kind and thoughtful gesture and showed they value customer satisfaction. Additionally, the packaging team pay a great deal of attention to ensuring the items are well-wrapped, using ecological materials. I will continue (hopefully for many years) to purchase from them and recommend them to anyone and everyone.”

Helpful Report

(Christchurch, BH23 4HD) - Posted 6 months ago

“Arrived on time, quality excellent very happy with product”

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(Christchurch, BH23 4HD) - Posted 6 months ago

“Great selection of items to choose from for wholefood dining and or snacking.”

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(Christchurch, BH23 4HD) - Posted 6 months ago

“Really good company. Good choice, good prices and excellent delivery.”

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(Christchurch, BH23 4HD) - Posted 6 months ago

“Very soft and sweet, will recommend to family and friends. Thanks”

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(Christchurch, BH23 4HD) - Posted 6 months ago

“Good service and great products as always”

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(Christchurch, BH23 4HD) - Posted 6 months ago

“I never received my order, its been 12 days. I should not have to pay the 48hr delivery charge either, if it does not arrive in time! I contacted them for a refund as it has now been too long but I have been fobbed off and told to wait. Not happy at all with this service even if it ends up being down to royal mail, I would still like my money back. I ordered on the 7th July it is now the 19th and I have received no product, and no refund.”

Helpful Report

(Christchurch, BH23 4HD) - Posted 6 months ago

Hi there Hayley, Thank you for your review and we are sorry that there were issues with the delivery of your order this time. We checked and can see that you requested our 3-5 working day shipping option, and are sorry that this order did not reach you in this time due to issues with Royal Mail. When you contacted us initially, we spoke with Royal Mail customer services team who advised that they were unable to start an investigation as the parcel was at the Mail Centre, due to the volume of parcels that Mail Centres handle, but they hoped that delivery would be made in the next few days, which we shared witih you. You have now let us know that this has not reached you within the timescale Royal Mail gave. As soon as we received your message, we immediately organised a full refund for you as requested, and naturally included the postage paid. Please accept our apologies for the issues with delivery of your order this time. Kind regards,

Posted 6 months ago

“Really pleased with the items purchased. Great quality produce!! Delivery was quick too!!”

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(Christchurch, BH23 4HD) - Posted 6 months ago

“Quality of products does not disappoint! Definitely recommend”

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(Christchurch, BH23 4HD) - Posted 6 months ago

“Great products value for money highly recommended”

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(Christchurch, BH23 4HD) - Posted 6 months ago

“Love all my organic items. No issues whatsoever. Greast price and competitive. Thanks”

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(Christchurch, BH23 4HD) - Posted 6 months ago

“Great selection of organic produce at excellent prices. Particularly recommend the organic coconut milk which is one of the only pure non emulsified version you can buy and for a great price! Was very pleased with the comms and speed of delivery too. Enjoying eating our way through it all and placing my next order soon.”

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(Christchurch, BH23 4HD) - Posted 6 months ago

“Really pleased with quality, price and quick delivery of this product”

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(Christchurch, BH23 4HD) - Posted 6 months ago

“Look to the stars, they say it all. Keep shining.”

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(Christchurch, BH23 4HD) - Posted 6 months ago

“First order, placed on Tuesday evening and received Friday. All excellent and delicious. Will definitely order again and highly recommend for organic dried fruit. They sell other products which I may try next time.”

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(Christchurch, BH23 4HD) - Posted 6 months ago

“I'm very happy with the service and with the high quality products. Will definitely be buying more.”

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(Christchurch, BH23 4HD) - Posted 6 months ago

“Excellent selection of organic products. A repeat customer with ever-growing orders.”

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(Christchurch, BH23 4HD) - Posted 6 months ago

“Stocking a range of healthier food choices that you just won't find in the supermarkets, Forest Wholefoods provide a service I rely on for my diet. With so many organic options, too, they also provide a safer range of food items, that are free from chemicals that only provide superficial, almost cosmetic standards to food crops, in an attempt to secure higher profits from a public who know no better and risk their health by choosing non organic options.”

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(Christchurch, BH23 4HD) - Posted 6 months ago

“Excellent service”

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(Christchurch, BH23 4HD) - Posted 6 months ago

“The best supplier of quality organic ingredients. I have been a customer for years.”

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(Christchurch, BH23 4HD) - Posted 6 months ago

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Forest Whole Foods is rated 4.9 based on 7,727 reviews