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Forest Whole Foods Reviews

4.9 Rating 7,725 Reviews
97 %
of reviewers recommend Forest Whole Foods
4.9
Based on 7,725 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Hi there I have bought many times before with this company and consequently came back for that reason a happy customer This purchase I’m very perplexed I ordered two bags of mixed dried mushrooms Which when you open the packet and taste Has a very strong smell of cacao ( drinking chocolate powder) Which made me have the negative thought of “has this been diluted down with cacao ) Mushrooms are earthy not at all chocolate or sweet smelling I would appreciate a response to eradicate my fear of this being the case Thank you
Helpful Report
(Christchurch, BH23 4HD) - Posted 4 days ago
Hi, Thank you for raising this with us. We can confirm that no cacao or cocoa powder is added to this product. Some mushroom varieties, such as reishi, chaga, or cordyceps, can naturally develop a cocoa-like aroma during drying and processing. This is a normal characteristic of these mushrooms and does not indicate any added ingredients. All batches are produced and tested to ensure they contain only the stated ingredients. If you have any further concerns please let us know and we’ll be happy to help.
Posted 3 days ago
Delivered on time in good condition. Excellent price.
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(Christchurch, BH23 4HD) - Posted 4 days ago
Excellent customer service and products, thank you so much 😊
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(Christchurch, BH23 4HD) - Posted 4 days ago
All the products I purchased are of excellent quality and organic, which is a bonus 😀
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(Christchurch, BH23 4HD) - Posted 5 days ago
Very good quality
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(Christchurch, BH23 4HD) - Posted 5 days ago
I ordered, they delivered what they said they would. Am I ecstatic? No, it's what I expected! What more do you want? D
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(Christchurch, BH23 4HD) - Posted 5 days ago
Great products
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(Christchurch, BH23 4HD) - Posted 5 days ago
We buy from this company and they are excellent. Goods sent in a timely manner and well packaged. Thank you, Forest Wholefoods for your brilliant service.
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(Christchurch, BH23 4HD) - Posted 5 days ago
I've used them many times over the years, they're great! Good quality food, quickly delivered, and a great ethos.
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(Christchurch, BH23 4HD) - Posted 6 days ago
Good produce, not very good service.
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(Christchurch, BH23 4HD) - Posted 6 days ago
Customer services whom I called were so amazing at helping me adjust my order after completion. My products came quickly, well packaged for safety, and the spelt, black rice, wholesome, did a vegetable rice with it. Red and black quinoa are of excellent quality and flavours well with seasoning as a substitute for rice The cacao is exquisite and bought this many times. If your serious about consuming good. healthy food; FWFs is the one!
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(Christchurch, BH23 4HD) - Posted 6 days ago
Excellent quality--been using this Company for a long time--I recommend them.
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(Christchurch, BH23 4HD) - Posted 6 days ago
All good. I would however appreciate a discount code after having made a few bigger orders so far. Never received any, or a welcome code.
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(Christchurch, BH23 4HD) - Posted 1 week ago
These porridge oats are the best I have found. They beat Waitrose, Sainsbury's and others.
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(Christchurch, BH23 4HD) - Posted 1 week ago
Products are okay. Lots of order was short dated.
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(Christchurch, BH23 4HD) - Posted 1 week ago
Hi there, Thank you for your reivew and we are sorry to hear that some of the best before dates on the products that you have received, were not as long as you hoped. We aim to provide realistic best before dates, as we want our products to remain of great quality up to their best before date. There are a few products which we stock that typically have shorter expiry dates and these include flours, ground flaxseed, almond and chestnut flour, TVP, flakes, puffs, oils and vegetable bouillon. The dates on these products generally shorter, due to processing of the product. Please be aware that our expiry dates are best before dates and not use by dates. This means that if the products are kept as per our storage instructions for each product (as given on our website), they may even last longer than their best before date. Please do contact our customer services team if we can be any further help. Kind regards,
Posted 5 days ago
Great quality coconut oil, highly recommend
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(Christchurch, BH23 4HD) - Posted 1 week ago
just perfect!
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(Christchurch, BH23 4HD) - Posted 1 week ago
Excellent quality and free shipping over £39, even to the Channel Islands! The only place I've found that sells quality organic kamut which I sprout for my parrots. I love this company!
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(Christchurch, BH23 4HD) - Posted 1 week ago
This is a great shop for organic products. Wide variety of items and excellent prices. My favourite whole foods retailer!
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(Christchurch, BH23 4HD) - Posted 1 week ago
Always an efficient service
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(Christchurch, BH23 4HD) - Posted 1 week ago
Forest Whole Foods is rated 4.9 based on 7,725 reviews