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Forest Whole Foods Reviews

4.9 Rating 7,729 Reviews
97 %
of reviewers recommend Forest Whole Foods
4.9
Based on 7,729 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Straightforward. See the product. Order the product.
Helpful Report
(Christchurch, BH23 4HD) - Posted 8 months ago
There is a good choice of organic products, which are easy to order in various quantities. Service is good and reliable and items arrive promptly (ordered on a Saturday and arrived by Wednesday).
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(Christchurch, BH23 4HD) - Posted 8 months ago
nice and fast response, good to have this platform to order food.
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(Christchurch, BH23 4HD) - Posted 8 months ago
Happy with the quality of the food. Nicely packaged. Prompt delivery!
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(Christchurch, BH23 4HD) - Posted 8 months ago
Very happy with their products
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(Christchurch, BH23 4HD) - Posted 8 months ago
Great quality healthy and tasty natural food! Five stars
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(Christchurch, BH23 4HD) - Posted 8 months ago
Loved my organic purchases. Products packaged well and delivered quickly.
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(Christchurch, BH23 4HD) - Posted 8 months ago
Five stars.
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(Christchurch, BH23 4HD) - Posted 8 months ago
A wonderful company providing a vast range of high quality organic foods. Their website is very well organised. Their customer service is second to none. The delivery is always fast.
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(Christchurch, BH23 4HD) - Posted 8 months ago
Great company
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(Christchurch, BH23 4HD) - Posted 8 months ago
Everything was great except for one thing and their customer care was wonderful, helpful and speedy. The packet was replaced immediately. Cannot fault their service or theri products.
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(Christchurch, BH23 4HD) - Posted 8 months ago
Came on time. Made the hot chocolate, which was lovely. All good
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(Christchurch, BH23 4HD) - Posted 8 months ago
I am a repeat buyer, happy with the products and delivery service. There is a wide choice of organic products, some of which I can't find from other online sellers of organic products.
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(Christchurch, BH23 4HD) - Posted 8 months ago
Great service supporting an excellent product.
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(Christchurch, BH23 4HD) - Posted 8 months ago
Excellent website, great products and quick delivery
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(Christchurch, BH23 4HD) - Posted 8 months ago
Love wholefoods a very fair price on food they sell Great all rounder
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(Christchurch, BH23 4HD) - Posted 8 months ago
Probably the better whole food supplier I've found. My issues though are items are packed in plastic, and somewhat worse recycled plastic known to leech a cocktail (400+) of toxic chemicals into the food. I repack on arrival but some short dated products
Helpful Report
(Christchurch, BH23 4HD) - Posted 8 months ago
Thank you for your review and thank you for allowing us the opportunity to highlight the steps we take to reduce our environmental footprint. We are an independent family run company who care about our planet and everyone on it. We make it our mission to make organic food accessible. Organic food nurtures the people who eat it and organic practices enrich the soils and wildlife which thrive on organic farms. We are acutely aware of our responsibility to the environment and are committed to reducing our overall environmental impact. From our operations to our product development we are continually monitoring, managing and striving to improve our environmental performance. Here are some of the ways that we reduce our foot print on the planet: Food Waste We minimise food waste by efficiently managing stock control and buying only what we need. We use DPD Local to deliver most of our parcels. Not only are they really great at delivering parcels they also run a carbon neutral delivery service. Recycling We recycle everything that we can. This includes paper, cardboard and plastics. These are either collected weekly by our recycling partners or re-used by us. Approximately 95% of all materials we receive or use in our business are recycled. This means we always have more recycling bins than general ones dotted about our site! Cleaning Chemicals We use food safe and environmentally friendly green cleaning chemicals, they are made mostly from vegetables! Food Ingredients All our produce is sourced from reputable suppliers and is Soil Association certified organic. Local suppliers are used wherever possible, reducing food miles, meaning less carbon emissions. When buying we follow the below mantra: Use organic suppliers with the highest food quality accreditation. Buy only Non GMO ingredients. Minimise the use of ingredients, making the products as natural as possible. Use suppliers who have the same values as us. Packaging We care deeply about our footprint as a company. We want to be as environmentally conscious as possible and we know our customers care as much as we do about the issue of plastic. In our journey to find the best packaging we found that although compostable products exist, many do not decompose adequately, are produced using GMO materials, damage easily and are not sustainable. We currently use LDPE polyethylene bags which can be recycled widely in the UK through curbside collections or at local supermarkets. We use peel-able paper labels so these can easily be removed from the bags before recycling. After much thought, we believe choosing the most widely recycled material is the best step any company can take at the moment. Not only is this form of plastic highly recyclable it is food safe and does not typically leach harmful chemicals into food. Approximately 95% of the packaging we use is recyclable. How to recycle our bags: Our bags are all widely recyclable with the supermarket carrier bag schemes , simply enter your postcode to the recycle point finder. We are members of OPRL. You will find their simple informative logos on the back of our packaging to help you recycle. See our little guide below. We use strong cardboard boxes to delivery your food safely. These are fully recyclable and are FSC rated We use only sustainably sourced recyclable paper tape. On top of this we have donated to the UN World Food Programme since 2017. When you shop with us you are a zero hunger hero. This is because we donate a share of our profits to the World Food Programme. This exceptional charity assist 80 million people in around 80 countries each year. The WFP is the leading humanitarian organisation fighting hunger worldwide, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience. Kind regards FWF
Posted 8 months ago
love this co for organic supplies in bulk thank you so much
Helpful Report
(Christchurch, BH23 4HD) - Posted 8 months ago
First time ordering from Forest Whole Foods and really happy with overall experience. I found the prices to be competitive and the products of excellent quality and pleased with the countries of origin too. Delivery was quick and the order safely packaged. 5 stars*****
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(Christchurch, BH23 4HD) - Posted 8 months ago
Fast Service
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(Christchurch, BH23 4HD) - Posted 8 months ago
Forest Whole Foods is rated 4.9 based on 7,729 reviews