Folk Interiors Ltd Reviews

Name: Folk Interiors Ltd
Rating: 4.88

4.9 Rating 3,536 Reviews

97 %

of reviewers recommend Folk Interiors Ltd

4.9

Based on 3,536 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

Folk Interiors Ltd 5 star review on 7th April 2024

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m still waiting for an item after about 3 weeks and have been given no indication of when it will arrive. I have emailed but received no reply.”

Helpful Report

Posted 3 years ago

Please could you email me direct katy@folkinteriors.com so we can sort this out? Or call me 07970096672 All stock orders are usually out within 3-5 days at the moment. I'm wondering if you have ordered a pre-order of something without realising. Best Katy

Posted 3 years ago

“I had to chase up my order after it was late and two emails sent which were unanswered!! A phone call to Katy who was in Devon bought to light that my order had been overlooked!! I have now received it 3weeks later..however I accept her reasons and hope better organisation will not put me off using folk interiors again..”

Helpful Report

Posted 3 years ago

I'm sorry your order was overlooked. We have put new systems in place to stop this happening in the future and have hired more staff to pack orders so more time can be spent on emails which have definitely been overlooked whilst we have been so busy recently.

Posted 3 years ago

“Was told 3-5 delivery days but it took around 10, mugs were absolutely lovely and I would still recommend to others based on the quality of them but unfortunately it’s just a shame about the delivery thus the 2 star review.”

Helpful Report

Posted 3 years ago

“I still haven’t received an item that was supposed to be delivered on Monday,asked about it and no reply.”

Helpful Report

Posted 3 years ago

I'm so sorry you didn't get a response. I completely missed your email. The tracking is showing as delivered yesterday? Katy

Posted 3 years ago

Folk Interiors Ltd is rated 4.9 based on 3,536 reviews