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Folk Interiors Ltd Reviews

4.8 Rating 4,645 Reviews
95 %
of reviewers recommend Folk Interiors Ltd
4.8
Based on 4,645 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Folk Interiors Ltd Reviews
Visit Website

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

Write Your review

No problems with the website or the order. Delivery was tricky as the driver did not find the address, was rude and unable to follow instructions. So he did not come and the delivery had to be rebooked which is not good considering the amount one pays for this service. The second driver came the following day but instead of a two man service as specified on the website was one grumpy man who left the bed on the street and left. I was left to get it it with a baby and a toddler!!
Helpful Report
Posted 5 years ago
Order was missed and therefore not delivered on time. Had to send a follow up email, however the order was then swiftly processed as promised. The glass item on order has a slight chip on rim which is disappointing.
Helpful Report
Posted 5 years ago
I'm so sorry that your order was missed. We are setting up systems to ensure this doesn't happen again. I have sent another vase out to you today. Best Katy x
Posted 5 years ago
I’m still waiting for an item after about 3 weeks and have been given no indication of when it will arrive. I have emailed but received no reply.
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Posted 5 years ago
Please could you email me direct katy@folkinteriors.com so we can sort this out? Or call me 07970096672 All stock orders are usually out within 3-5 days at the moment. I'm wondering if you have ordered a pre-order of something without realising. Best Katy
Posted 5 years ago
I had to chase up my order after it was late and two emails sent which were unanswered!! A phone call to Katy who was in Devon bought to light that my order had been overlooked!! I have now received it 3weeks later..however I accept her reasons and hope better organisation will not put me off using folk interiors again..
Helpful Report
Posted 5 years ago
I'm sorry your order was overlooked. We have put new systems in place to stop this happening in the future and have hired more staff to pack orders so more time can be spent on emails which have definitely been overlooked whilst we have been so busy recently.
Posted 5 years ago
Was told 3-5 delivery days but it took around 10, mugs were absolutely lovely and I would still recommend to others based on the quality of them but unfortunately it’s just a shame about the delivery thus the 2 star review.
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Posted 5 years ago
I still haven’t received an item that was supposed to be delivered on Monday,asked about it and no reply.
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Posted 5 years ago
I'm so sorry you didn't get a response. I completely missed your email. The tracking is showing as delivered yesterday? Katy
Posted 5 years ago
Folk Interiors Ltd is rated 4.8 based on 4,645 reviews