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Flawless Body Reviews

4.9 Rating 4,142 Reviews

97 %

of reviewers recommend Flawless Body

Company Reviews

Product Reviews

4.9

Based on 4,142 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Flawless Body Review Just purchased some SkinCeuticals products for the first time and they arrived really quickly and in lovely packaging.

About Flawless Body:

We are not just an online shop. Our roots were established in the Beauty Sector in 2006 and since then we have helped thousands of individuals just like you.

As one of the leading suppliers in the industry we are able to provide GENUINE products at the best prices on the web. We aim not to be beaten on price or service. If you do find a product cheaper from a UK supplier we will ensure we at least match it. We check pricing daily so you can be confident that you are always getting great value.

We also provide a range of the latest non-surgical treatments, in our state of the art Clinic, all performed to the highest of standards by our dedicated team of experienced fully qualified Aesthetic Doctors and Aestheticians.

This same team select some of the best skin care ranges available on the market today.

We can assure you that as an official recognised stockist we will only offer genuine product at amazing prices.

Visit Website

Phone:

01780660302

Email:

hello@flawlessbody.co.uk

Location:

Southview Business Park,
Tinwell Rd,
Stamford
Lincolnshire
PE9 2JL

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Flawless Body 5 star review on 31st August 2023

Flawless Body 5 star review on 17th August 2023

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Flawless Body 5 star review on 30th May 2023

Flawless Body 5 star review on 30th May 2023

Flawless Body 5 star review on 18th March 2023

20

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order has still not arrived can you please tell me what is going on ! I’ve had 4 delivery slots and the product has still not been delivered.”

Posted 6 months ago

“Product returned via dpd not received refund. Please investigate refund”

Posted 6 months ago

“I'm very upset with the poor customer service received. After using Skinceutical products for a long time I decided to try IS Clinical products so I placed a big order. I requested samples so I could test different products from the ones I bought and get to know the brad. The disappointment was first when I received the wrong order but when I finally received my order there was only 1 sample included and when I opened it it was empty! I spoke to Pritpal in Flawless Body and she said that she would arrange to send me some samples. After three weeks I haven't received the samples they promised me. Considering that I placed an order over £500 in new products and all I wanted was some samples of the brand range to test, I have to give one star for their very poor and unprofessional customer service. I don't like people saying they'll do something but they don't. However, I did return to them the wrong order received. Two totally different ways of behaving. Next time I'll buy my IS Clinical products somewhere else with a better customer service.”

Posted 7 months ago

“I never received my parcel!! Please can I have a refund??”

Posted 7 months ago

Hi there We have refunded this for you. DPD tried twice and left cards in your letterbox. We appreciate the one star and the fact that you haven't got it but they do email with a 1 hour time slot and give you the ability to change the day or send to a pick up point. Thanks

Posted 7 months ago

“I DID NOT RECEIVE THE ITEM. I NEED UIUR ATRENTION FOR REFUND. I HAVE ASKED THIS SEVERAL TIMES. Your courier DPD did not deleiver the item and sent it back to you.”

Posted 7 months ago

“Never received my order so I cannot write a review of the products but can write a review of customer aftercare which I never heard back after we spoke and asked where my order was, and I was told I would get a call back.”

Posted 7 months ago

“Do not buy from this company. Customer service is terrible arrogantly. They do not keep the dates to answer your claim and do not solve your problem.”

Posted 7 months ago

“Item so small it could fit through my letterbox. However, the delivery company returned it when there was no answer. No option to collect it or change the delivery time/place. I've bought the same item elsewhere and will await my refund.”

Posted 8 months ago

“I have not received my shampoo & conditioner”

Posted 8 months ago

Thank you for the review. Looking in to this we see that DPD tried to deliver on the 5th/6th and 7th of August. We send notification emails and DPD also give 1 hour time slots and the ability to leave in a safe place or divert to a local pick up points. Non the less we have sent again for you. Many thanks

Posted 8 months ago

“You sent me the wrong product !!!!!!! Just opened the pot and it’s a phyto corrective masque!!! I want my money back or the correct product sent asap !!”

Posted 8 months ago

We did and we hold our hands up Denise, this was an honest mistake by one of our pickers. As per your email and within the hour we have despatched the correct product on next day delivery for you. Many thanks

Posted 8 months ago

“I have not received my purchase - despite this, I have been charged in full and have received no answer to three complaint emails to Customer Service. Next step will be to report the company.”

Posted 8 months ago

“Send the wrong item, I still not receive my order yet”

Posted 8 months ago

“Didn’t arrive what I ordered. I texted straight when I saw it and no one is answering how I can exchange my shampoo. So disappointed”

Posted 9 months ago

“Caused a reaction, no support offered from customer services. Would not purchase this product or from this company again.”

Posted 9 months ago

“My product never turned up, emailed you and I’ve heard nothing since. Will never order from yourselves again! 0 customer service skills and 0 communications skill, still awaiting a full refund.”

Posted 9 months ago

“They sell fake products I tried to contact them for a return they did not respond”

Posted 9 months ago

“I do not think my product is the real product, I have received good products from skin ceuticals but this product seems weaker and not the same colour”

Posted 10 months ago

“Incorrect products sent and no follow up action”

Posted 10 months ago

“It's been a week and my order still hasn't arrived. I've been asked to give a review, so I can only give the minimum score.”

Posted 1 year ago

“I bought £180 of goods. DPD sent an email saying it had been delivered days ago but it hasn’t. Now the DPD website says it’s being returned to Flawless and I’m out of pocket for £180! Think this is a scam website, avoid!”

Posted 1 year ago

Hi and thanks for your review. What actually happened was that the parcel was sent and unfortunately the carrier said they delivered but then returned the parcel back to us. They were in a bit of a pickle due to extra volume because of the Royal Mail Strikes during Christmas week. You emailed us and we responded within 3 hours to your email during Christmas week and as per your request refunded you immediately and this has all been confirmed to you in writing. We rely upon and have to take responsibility for the couriers we use. Sometimes they get it wrong and we need to resolve issues. We feel we did this in a fair time and feel that the comments made are unjust in this instance. We are the first to hold our hands up if we have not got it right. Thank you. All we ask is that please allow any business to resolve before berating someones business.

Posted 1 year ago

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Flawless Body is rated 4.9 based on 4,142 reviews