Flava Reviews

4.5 Rating 7,530 Reviews
87 %
of reviewers recommend Flava
4.5
Based on 7,530 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 51%
Accurate And Undamaged Orders
Greater than 68%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
2.5 out of 5
Returns & Refunds
Refunds Process
Difficult
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0370 7779957

Email:

info@flava.co.uk

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Anonymous
Anonymous  // 01/01/2019
Flava took £29.99 from my account and again £7.99 last month without ordered anything . Today 31 December 2021 you have taken £7.99 from my account again why? I don't understand . Can you please explain ?
Helpful Report
Posted 2 years ago
i am not happy with your non existing service i have ordered lots of items yet i have not received anything at all it seemed too good to be try and it obviously it is
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Posted 2 years ago
Hidden monthly fee, despite saying they have NO fees. 29.99 and then 7.99 a MONTH! Scam!
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Posted 2 years ago
Yea good at taking money,but when you try to solve issues they do not care or listen,
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Posted 2 years ago
It's a bit offensive but yous know people will go for the offer of cheap food and then over charge them should be ashamed of yourselves for the country is bad enough without more scams. SHOCKING
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Posted 2 years ago
Is everyone on here mentally retarded? Sucked in with a WOW offer and then hammered for 29.99 a month for out of date food? Come on now. There really should be an iq test before people are allowed to use the internet. Only yourselves to blame 😂🤷🏽‍♀️
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Posted 2 years ago
I had £29.99 taken from my account for what, the website says no fees so what am I paying this for? I havnt even ordered anything yet. Crazy or what
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Posted 2 years ago
First payment taken £14.78 28.07.21..no delivery, refusing to refund despite their own policy stating that I can change my mind and request refund before goods are delivered, which they haven't been..very unhelpful, have taken a second payment 04.08.21 £10.79, yet still no goods and no refund..avoid..scam
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Posted 2 years ago
I'm not stupid enough to fall for this sh#t. They make you believe its a good deal. Its not. They take money using your card. Debiting money when they want. Its not a direct debit either so you can't just cancel it. You end up having to cancel the card as the bank block the transaction but then FLAVA just debit again from a new source. My nan was scammed by this company and their sister catalogue company YES catalogue. They also share your data/personal info and sell it without permission. Then continually harass you by email, phone etc. Don't fall for it.. there's only one winner from it and it sure won't be you
Helpful Report
Posted 2 years ago
im smart enough to know not to sign up to what would initially look like a massive deal to anyone tbh & i clearly saw well before leaving this sites landing page that they where asking you to sign up to a monthly subscription of £29.99 per month that would be charged after the 2 week free trial that would allow u to have slight benefits like free delivery appose to not signing up to there monthly benefits subscription that you would then only have to pay the £3.99 delivery charge.if people are that ignorant they cant see how they make there money & sign-up to this & then when they are charged for these apparently not knowing anything about these payments coming off in my opinion they 100% deserve to get scammed out of theyre money & then theyd maybe not be so stupid the next time they think there getting such an amazing deal without any type of catch that is always clearly stated in the small print!Seriously how dumb do you have to be to fall victim to something this when to me this its obviously scam when you sign-up for the benefits account ffs 🤯”
Helpful Report
Posted 2 years ago
im smart enough to know not to sign up to what would initially look like a massive deal to anyone tbh & i clearly saw well before leaving this sites landing page that they where asking you to sign up to a monthly subscription of £29.99 per month that would be charged after the 2 week free trial that would allow u to have slight benefits like free delivery appose to not signing up to there monthly benefits subscription that you would then only have to pay the £3.99 delivery charge.if people are that ignorant they cant see how they make there money & sign-up to this & then when they are charged for these apparently not knowing anything about these payments coming off in my opinion they 100% deserve to get scammed out of theyre money & then theyd maybe not be so stupid the next time they think there getting such an amazing deal without any type of catch that is always clearly stated in the small print!Seriously how dumb do you have to be to fall victim to something this when to me this its obviously scam when you sign-up for the benefits account ffs 🤯”
Helpful Report
Posted 2 years ago
im smart enough to know not to sign up to what would initially look like a massive deal to anyone tbh & i clearly saw well before leaving this sites landing page that they where asking you to sign up to a monthly subscription of £29.99 per month that would be charged after the 2 week free trial that would allow u to have slight benefits like free delivery appose to not signing up to there monthly benefits subscription that you would then only have to pay the £3.99 delivery charge.if people are that ignorant they cant see how they make there money & sign-up to this & then when they are charged for these apparently not knowing anything about these payments coming off in my opinion they 100% deserve to get scammed out of theyre money & then theyd maybe not be so stupid the next time they think there getting such an amazing deal without any type of catch that is always clearly stated in the small print!Seriously how dumb do you have to be to fall victim to something this when to me this its obviously scam when you sign-up for the benefits account ffs 🤯”
Helpful Report
Posted 2 years ago
I ordered my food and had a mini statement stating that approximately £10.00 would be deducted from my bank account every week for four weeks starting on 12th July 2021. I checked my bank statement online on Friday 8th July 2021 to discover that £29.99 had been taken by you. I attempted to ring 3 times, but your customer services number rings twice and then there is silence. I will not be recommending your company to anyone. This is possibly the worst customer service that I have ever received.
Helpful Report
Posted 2 years ago
Flava are robbing b******s asking when payment schedules and going behind my back and taking 2 payments in 2 days absolute disgrace, contacted flava and so called woman named (Beth) was rude as hell and no help at all, disgusting. Some of the food was expired will never use them again. Theiving w*****s you will be hearing from trading standards but if you flava put the payment that you took off me back into my account then I may not go ahead with T.Standards
Helpful Report
Posted 2 years ago
Stay away from this company as they scam you and contacting customer service is a waste of time as they never respond .. I first put my order in three weeks.ago and they never took payment..I emailed customer service and asked them to take payment that same day ..I had no response from them what so ever and I just thought that was the end of that but I had a major shock today when I went shopping and my card got decline and I knew I had money in my account as I always make sure I have money for weekend for when I see my boy but I had to take him home today as I could not feed him as Flava took my last money and made me overdrawn ..I had no emails telling me they was taking money ..they ask u a date when u order when they can take money but they just helped there self today ..they ruined my weekend with my boy .I have no food all weekend and will now starve and I'm disabled ...I try contacting them and nothing ...I will be taking legal action due to the stress and theft of my money ..I've seen other reviews about them taking £30 pounds but I not seen this on there site ..it claims there are no fees etc and I'm sure if a judge went on the site he would agree with me that they trick u and it's a scam...I want my money back this weekend because if I starve because of u then I will contact all the papers and my local mp and I will review every platform daily ..u should compensate me aswell..give me my money or give me my original order this weekend and u can put things right ...
Helpful Report
Posted 2 years ago
Take first payment then don't send food then still take extra £29.99 for subscription service I didn't even subscribe to, refuse to return money complete scam, they offer to pay for good reveiw
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Posted 2 years ago
Bad quality food, sily prices. Do not use
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Posted 2 years ago
The worst company I've ever used inside my parcel all the washing powders was all over my food some of the food was opened. Wrong items in there emailed them no answer very poor food. PLEASE DO NOT USE THIS COMPANY.
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Posted 2 years ago
Sold me out of date food, i will report you to Trading Standards!
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Posted 2 years ago
You'd have to be a real idiot to be at a point in your life that youcant afford food!!!
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Posted 2 years ago
Flava is rated 4.5 based on 7,530 reviews