Fitness Superstore Reviews

Name: Fitness Superstore
Rating: 4.57

4.6 Rating 798 Reviews

89 %

of reviewers recommend Fitness Superstore

4.6

Based on 798 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01604673000

Email:

sales@fitness-superstore.co.uk

Fitness Superstore 5 star review on 17th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently bought (what i thought was) Weight Lifting Gloves. On my very attempt, I found the gloves had no grip, and in my opinion were not safe to use. The gloves however are ideal for dumbell weights, just not weightlifting. I was lifting a barbell og 15kg with 45kg either side and on the first lift there was no grip in the pivital area which is the fingers, the gloves only have grip for the palm which makes them unusueable for weightlifting. I found the gloves actually hindered my lift and made the lift unsafe. If you want to design gloves for weightlifting may i suggest extending the grip to all 4 fingers.”

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Posted 9 years ago

“Very good quality for the price!!!”

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Posted 9 years ago

“I had a good experience dealing with staff at Fitness Superstore after identifying the product I wanted on the website. Peter (in Northhampton) was very helpful and offered me sound advice on the 2 products that I was deliberating over. The purchase of the product went well, however the delivery (to Northern Ireland) could have been better. Two men came with the boxed treadmill without a forklift to remove it from the van. It was too heavy for three people to lift. Apart from the delivery being less than satisfactory, everything else was perfect. I am very happy with my T5 lifefitness treadmill and would definitely recommend the Fitness Superstore to any other potential customers.”

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Posted 9 years ago

“Product was perfect and exactly what I anticipated! Delivery side was a slight disappointment.”

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Posted 9 years ago

“Good service / polite efficient staff. Only issue was that when we purchased the new treadmill in store we did state that we had an old one at home which we wanted taken away when new treadmill was delivered. The guys who turned up to install new one did NOT have any indication that they were required to take old tread mill away - they did take it any way with no argument but they were not informed at the time.”

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Posted 9 years ago

“The gloves are really lovely fit and cover enough of my wrist to make kettlecise more comfortable.”

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Posted 9 years ago

“Bench SFID325 just arrived some damage to box which can be expected as a box weighting 90 kgs and about 4 feet by 2 feet 2 feet with one man delivering it , see instruction on box ? . there was some damage where feet/wheels fit, the wood used as a spacer needs 4 corners or 2 where the opening is . The feet/wheels will not fit if the metal is bent. I have got over this. Also the bench will not make 90% without damage to the seat . The service on the phone is not the same as when you visit. When we came to Northampton the staff were very help full. But still waiting for the phone call back.”

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Posted 9 years ago

“The Neptune AR rowing machine is everything that I expected, as my objective is to improve my overall fitness with low impact exercise, due to my age. Plus, have equipment in my own home & the discipline to use on a regular basis. My one concern was that with self-assembly it appears that the beam on which the seat runs had x 2off fixing holes for the rear foot/support and as shown in the brochure is suitable for either the Trident or Pacific fitting. But, I only had the single leg support as per the Neptune, but the bolt fixing hole was too small. I look forward to covering many metres of fresh water in the future months.”

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Posted 9 years ago

“Very pleased with the quality of the equipment. The administration side was ok, although had to call to agree installation date. The time of installation was a bit impractical (i.e. from 6am) especially for a business when the location is not occupied. Otherwise the installation team were very helpful. Only one thing not dealt with, the Body Solid cable machine is still awaiting a replacement sign as the one delivered was damaged, please can you sort! Hopefully the equipment will prove to be a good standard.”

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Posted 9 years ago

“The wait to be given the installation date seemed unnecessary. We bought the products and it was 10 days until we received an installation date. We were told this would be the case I just think that it is possible to be given date at the point of purchase.”

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Posted 9 years ago

“Fast delivery ,price reasonable . Would use them again.”

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Posted 9 years ago

“Item was good and the order came quickly”

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Posted 9 years ago

“Excellent customer service, knowledgable staff. The reason I'm giving only 4 star is that I haven't received any courtesy call as promised and they have never called me back when asked to chase up TechnoGym on delivery.”

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Posted 9 years ago

Hello Sir I am very sorry to hear that you have not received communication on your order. I have passed this onto the store and have asked them to contact you today. Many Thanks Fitness Superstore

Posted 9 years ago

“Quality product for the price! They have really helped when training back as usually my grip is the first thing to go!”

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Posted 9 years ago

Fitness Superstore is rated 4.6 based on 798 reviews