Fitness Superstore Reviews

Name: Fitness Superstore
Rating: 4.56

4.6 Rating 779 Reviews

89 %

of reviewers recommend Fitness Superstore

4.6

Based on 779 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

01604673000

Email:

sales@fitness-superstore.co.uk

Fitness Superstore 5 star review on 23rd February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything I ordered came well packed without any damage, delivery was on time, I can't fault Fitness Superstore at all, thanks all.”

Helpful Report

Posted 3 years ago

“Ordered over £4K worth of equipment and the service was dire. Communication was near on non-existent and trying to get a reply to email was horrific. When the equipment did arrive it had all been put on one pallet and crushed which potentially could of damaged the goods. Staff were so unhelpful”

Helpful Report

Posted 3 years ago

“Pretty Fast delivery even through Covid-19. The equipment is always well packed and very well made. Full marks”

Helpful Report

Posted 3 years ago

“5 star brilliant service, kept me up to date with everything from purchase to delivery.”

Helpful Report

Posted 3 years ago

“When purchasing the crosstrainer, I wasn't made aware of the fact that there was an option to buy a charging cable, which needs to be purchased from America. So, I'm stuck using batteries, which obviously works out more expensive.”

Helpful Report

Posted 3 years ago

“First class communication throughout, delivered when you said you would and gave regular updates. My spin bike is also really lovely, exactly as described. Thank you so much!”

Helpful Report

Posted 3 years ago

“The overall product is good!”

Helpful Report

Posted 3 years ago

“Excellent service under unprecedented testing times. Highly recommend”

Helpful Report

Posted 3 years ago

“Amazing service Super quick and amazing product Info on product was accurate and well detailed Would absolutely buy any sporting items from them in the future”

Helpful Report

Posted 3 years ago

“easy website to navigate, good communication and prompt and friendly delivery”

Helpful Report

Posted 3 years ago

“Body Power Sprint T500 Folding Treadmill, Initial thoughts are that its a great machine. Haven't used all it's facilities yet, but what we have used is great.Only small issue we have had is that after 1 or 2 uses, we noticed a small "scraping" sound, and a few like "scuff" marks on the Running belt, and this was slightly off to one side. Carried out the Running belt adjustment, as per the instructions, and the "belt" has now cetralised, and the "scraping" noise has reduced. Not totally disappeared, but will see how this progresses as we use it more.”

Helpful Report

Posted 3 years ago

“I bought a treadmill. I received updates often about my delivery. Delivery guys also was very good and careful. And treadmill working in good performance. Good price good service. Thank you.”

Helpful Report

Posted 3 years ago

“Great service from Fitness Superstore. The delivery was on bang on time and all in perfect condition. As it was a running machine and heavy, the delivery guys got it the house for me as it was raining, whilst we all kept a safe distance. Thank you for staying open in these difficult times and stay safe”

Helpful Report

Posted 3 years ago

“Apart that we had to wait almost a month to receive it everything was ok”

Helpful Report

Posted 3 years ago

“Great and regular communications whilst waiting for delivery date which was agreed and maintained. Guys who delivered were superb and helpful. When one smaller item hadn’t been delivered the delivery guy said he’d phone and give me contact details to sort it out..which he did only a few hours later ! and it was indeed sorted out quickly with goods arriving a few days later!”

Helpful Report

Posted 3 years ago

“Great communication and delivered on time with a smile. Responded quickly to email for Ifit membership. All during lockdown and when working with limited staff. Great company to deal with.”

Helpful Report

Posted 3 years ago

“Happy with everything. Product and price. Given the current climate I was happy enough to wait and the time scales provided were kept too. Good stuff and keep safe.”

Helpful Report

Posted 4 years ago

“I've ordered from Fitness Superstore on numerous occasions and never once been disappointed. They have a great selection of equipment. Definitely recommend.”

Helpful Report

Posted 4 years ago

“Thank you for Multigym I'm so happy”

Helpful Report

Posted 4 years ago

“When I purchased my machine from Fitness Superstore it came with the membership of Ifit for 12 months. I have been unable to activate this and have received no help or reply from the Store to help with this inspite of many emails and phone calls.”

Helpful Report

Posted 4 years ago

Fitness Superstore is rated 4.6 based on 779 reviews