I ordered the Body Solid Functional Training Centre during the first lock down and three days after ordering it was despatched. Upon arrival the packaging was very good, nothing was damaged and all parts including bolts, nuts, washers etc were present. The assembly instructions were clear and all parts were either labelled or easily identifiable. Since it was during lockdown I had to assemble alone and this took several evenings and in total about 5 or 6 hours. I've been using it for 6 months now and am very pleased - it's well made although note that when someone of 100kg+ uses the pull-up bar it causes the uprights to bow significantly - there are plenty of alternate exercises so not a huge problem but there should be some weight guidance included in the product specifications . Also I doubt I'll ever need, or use the 50lb weight upgrade but it's there if I do! All in all I'm very happy with the service from Fitness Superstore and the product.