Hi Imran,
Thanks for your five-star review! We’re so glad you find the quality of our products great and we look forward to hopefully assisting you again in the future.
Kind regards,
FIRST4MAGNETS®
Hi Bob,
Thanks for your review. We’re sorry to hear they didn’t serve the purpose you hoped. Please be assured, a member of our team will be in touch to understand your application further and resolve this with you.
Kind regards,
FIRST4MAGNETS®
Hi Richard,
Thanks for your five-star review! We’re so glad you had a great experience with our customer service, and that the product was well packaged and delivered rapidly. We look forward to hopefully assisting you again in the future.
Kind regards,
FIRST4MAGNETS®
Hi there,
Thanks for your five-star review! We’re glad the items arrived on time and that you're satisfied with the product. We appreciate your feedback and hope to assist you again in the future.
Kind regards,
FIRST4MAGNETS®
Hi there,
Thanks for your five-star review! We’re so glad the order met your needs and you find it offered good value for money. We appreciate your feedback and if you need anything else, we're here to help.
Kind regards,
FIRST4MAGNETS®
Hi Malc,
Firstly, thank you for taking the time to leave your feedback. We are sorry to see that the magnets you purchased did not perform and have become damaged. Please be assured, a member of our team will be in touch to understand how you intended to use these magnets and resolve this with you.
Kind Regards,
FIRST4MAGNETS®
“Good company to deal with. Great service and fast delivery. Their Neodymium Magnets are very powerful with a useful description in Kg pull - make sure that the Kg power is suitable for the job!”
Hi there,
Thanks for your five-star review! We’re glad you found our service fast and that the Neodymium Magnets’ pull description was useful. We look forward to hopefully assisting you again in the future.
Kind regards,
FIRST4MAGNETS®
Hi there,
Thanks for your five-star review! We’re glad you found our service professional and that the magnets were well packaged. We look forward to hopefully assisting you again in the future.
Kind regards,
FIRST4MAGNETS®
Hi there,
Thanks for your five-star review! We’re so glad to hear you're satisfied with our product.
We appreciate you sharing your experience and look forward to assisting you again in the future.
Kind regards,
FIRST4MAGNETS®
Hi Richard,
Thanks for your five-star review! We’re so glad you found the package was sent promptly and that you’d highly recommend us. We appreciate your recommendation and look forward to assisting you again in the future.
Kind regards,
FIRST4MAGNETS®
Hi Laurence,
Thanks for your review! We’re glad you found the delivery very quick. We would love to know how to make this a 5 star experience for yourself? If you do have any further feedback, we'd love to hear from you.
Kind regards,
FIRST4MAGNETS®
Hi Ashok,
Thanks for your review! We’re glad you’re happy with the product and service. We appreciate your feedback about delivery cost, but unfortunately the postage charges are out of our control.
If you need anything else, we're here to help.
Kind regards,
FIRST4MAGNETS®
“First time using first4magnets and what a fantastic experience. 1st class service, easy to use website. Fast post to , will be my go to place from now on.”
Hi Mark,
Thanks for the 5-star review! We’re thrilled you had a fantastic first experience with FIRST4MAGNETS, found our service first class and the website easy, and that the delivery was fast. We look forward to assisting you again in the future.
Kind regards,
FIRST4MAGNETS®
Hi Ray,
Thanks for the 5-star review! We’re thrilled you’re happy with the product and the strength. If you need anything else, we're here to help.
Kind regards,
FIRST4MAGNETS®
Hi Paul,
Thanks for the five-star review! We're so glad you're happy with the product and that it works for your project. If you need anything else, we're here to help.
Kind regards,
FIRST4MAGNETS®
“I was needing a solution to hold signage to a gazebo and first4magnets gave good clear advice and recommendations via email so I was able to go ahead and purchase with confidence. I also chucked in a couple of magnetic document holders but sadly the magnetism on these was not strong enough for the job I needed it for - to hold a sign on the outside of the gazebo. Good job I bought a few spare magnets that could help out here too!”
Hi Rachel,
Thanks for the five-star review! We’re thrilled our customer service helped you purchase with confidence, and that the products helped with your project. We look forward to hopefully assisting you again in the future.
Kind regards,
FIRST4MAGNETS®
“Ordered on Saturday, dpd said it would arrive Sunday, then had continuous emails saying that it would arrive Monday, then Tuesday, then Wednesday. Still haven’t had it.”
Hi Oliver,
Firstly, thank you for taking the time to leave your feedback. We're sorry to hear you still haven't received your parcel. Looking at the tracking, it appears that DPD attempted to deliver on Sunday but there was an error with the address.
Please be assured, a member of our team will be in touch to resolve this with you.
Kind Regards,
FIRST4MAGNETS®
Hi David,
Thanks for the five-star review! We’re glad you found the products useful and that the delivery was prompt. If you need anything else, we’re here to help.
Kind regards,
FIRST4MAGNETS®
Hi Kim,
Thanks for the five-star review! We’re glad your order arrived promptly and that you’re happy with it. If you need anything else, we're here to help.
Kind regards,
FIRST4MAGNETS®
Hi Iain,
Firstly, thank you for taking the time to share your feedback. We're sorry to hear that the magnets were not performing as expected. Please be assured, a member of our team will be in touch to understand your application further.
Kind Regards,
FIRST4MAGNETS®
