FirewoodFund Reviews

Name: FirewoodFund
Address: 12 Lakes Avenue, Mulbarton, Norwich, Norfolk
Rating: 4.88

4.9 Rating 585 Reviews

98 %

of reviewers recommend FirewoodFund

4.9

Based on 585 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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FirewoodFund 5 star review on 21st August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Wood looks fantastic (very dry) although we’ve not used any yet in our stove.”

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Pleased to hear you liked the logs Charles. Confident they will burn well.

“I phoned a order and the gentleman in charge helped me through my ordering ordered from them before and will continue to do so I highly recommend this company 10 out of 10many thanks”

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Always more than happy to help Michael

“Great service and nice people to deal with👍🏻”

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Thanks for the lovely review Kim. We hope the kiln dried logs are burning well.

“Delivered on time, driver helped remove it from pallet, burns well and good heat. Recommend”

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Pleased to hear the service and logs were spot on Lisa.

“Superb company to deal with. Answered all my queries instantly. Delivered promptly. Delivery driver exceptional. Will most certainly being using firewoodfund again. Kay Devon”

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Thanks for the review Kay, we look forward to sending you more kiln dried logs!

“Great service and communication. Wood arrived in perfect condition”

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Pleased to hear you liked the communication and service James. Hope the firewood logs burned well.

“Really happy with my order, super friendly company”

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Thanks for the review

“No problems here, excellent quality hard wood, delivered quickly and on time , will definitely use again.”

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Thanks for the review Roger. We look forward to helping you in the future

“excellent, rapid delivery Superior grade of kiln-dried Birch burned beautifully. Nicely packaged in double sided cardeboaed boxes. Kindling was excellent, also!! Very Satisfied customer. Not 5-stars because box was a couple kilos ligte... 🤷🏼‍♂️”

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Thanks for the detailed review Gregory.

“Very good wood logs , exactly what Im looking for , will buy again for sure . Very friendly team”

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Hi Sergio, thanks for the review. We look forward to helping you in the future.

“Great service. FirewoodFund delivered the logs on the day I selected. I shall be using again 🙂”

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Pleased to hear you like our service Phoebe

“Delivery came on Tues as planned. Online ordering was easy and straightforward.”

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Thanks for the review Geoff. We hope the kiln dried logs burnt well

“Great service got loads to keep us going. Thank you”

FirewoodFund 5 star review on 11th June 2020

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Your pizza oven looks great! Thanks for the review

“Very efficient service, and the logs are of very high quality, and burn well. A satisfied customer, and would recommend Firewood Fund without hesitation.”

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Thanks for the recommendation

“Timely delivery, perfect for the pizza oven with extremely low bark content. I tested a few logs over the weekend and had no problems at all with moisture. Definitely deserves another order. Thank you for the dried ready to use wood.”

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Pleased the logs were perfect for your pizza oven

“Very convenient service, very easy to order, very convenient delivery service- ideal way to get a great bulk buy of high quality firewood. I would recommend without any reservations.”

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Thanks for the all round lovely review!

“Excellent delivery, logs are burning really well, slow with minimal smoke. ***** stars, will definitely use again.”

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Thanks for the 5 star review Mark!

“Great service and delivery.. wood burns great in my Pizza oven! Will definitely use again.”

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Pleased the logs burnt well in your pizza oven. More than happy to help again

“Delivered as expected, on a pallet and in a sturdy bag. Good dry wood, burns well.”

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Pleased to hear the logs were delivered on time and they were dry. Thanks for the 5 star firewood review Sally.

“Great service and excellent quality logs, very impressed.”

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Many thanks for the 5 star firewood review Darren!

FirewoodFund is rated 4.9 based on 585 reviews