FirewoodFund Reviews

Name: FirewoodFund
Address: 12 Lakes Avenue, Mulbarton, Norwich, Norfolk
Rating: 4.89

4.9 Rating 580 Reviews

98 %

of reviewers recommend FirewoodFund

4.9

Based on 580 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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FirewoodFund 5 star review on 29th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality logs but it was the customer support that made the difference!”

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“All good very happy thanks will use them again thanks very much”

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Thanks for the 5 star rating Richard. We look forward to sending you more kiln dried logs.

“Very good quality logs burn really well”

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“Delivered on the day requested & easy to unpack & good quality kiln dried logs.”

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“Logs delivered efficiently by helpful driver. Looking forward to the colder weather and cosy evenings in front of the fire!”

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Thanks for the review Anna. I think you may have talked the colder weather up because it feels much cooler today! Roll on the cosy evenings :-)

“Lovely clean dry logs that burn easily and smell good. Great customer support and swift delivery to driveway.”

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Thanks for the review Maureen - appreciated.

“excellent logs”

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“Very pleased with the logs they burn slow good heat output will be buying them again”

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Hi Ann, many thanks for the review. More than happy to help you with future firewood deliveries :-). Best regards, The FirewoodFund Team

“Excellent quality logs, “ exactly what it says on the tin””

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Thanks for the lovely review about our kiln dried firewood logs Joanne. We appreciate your review. Best wishes, The FirewoodFund Team

“Great logs, good quality, cut to the perfect size. Have been buying them from here for 3 years now, and they're consistently great quality.”

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Hi Eila, thanks for the firewood orders over the past 3 years. We also appreciate your review. Best wishes, The FirewoodFund Team

“Good website. Good Price. Efficient Service. Timely Delivery. Will use again.”

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“Delivery was very good-haven't used the logs yet but I am sure,they will burn well!”

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“Matt tried so hard to help us with the delivery, communicating between us and the delivery folk throughout the day. Good quality wood, good prices, good ethical practice. Thank you”

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Hi Cathy, many thanks for your 5 star rating for our kiln dried logs. Good to hear you found the logs to be of good quality and price, and you were happy with our customer service. We hope we can be of service when you require more logs.

“Delivered as promised on time. Easy to store in garage on the pallet. Excellent service”

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“The logs are BRILLIANT ..the service was second to none..efficient,friendly staff and prompt delivery.We shall certainly order from you again next year *****”

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Hi John, many thanks for the 5 star rating for our kiln dried logs, good to hear you found our service to be second to none. We are very pleased to hear you will be ordering again.

“Great for the firepit!”

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“These logs are great! Size-wise and burning efficiency. Have referred a family member who has also purchased a supply. Although we haven't burned this new lot yet, have ordered several times previously so highly recommend.”

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“The best logs I have used, and I've tried many, but always come back to these. Great value and delivered reasonably quickly - I would advise not to leave it to the last minute to purchase them and to give it a week or so to be sure. The logs burn well and are always nice and dry so there's no unpleasant smoke when using them.”

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“Really happy with this company. Placed an order and the delivery arrived on the day I requested. The driver went above and beyond to place my delivery where I needed it on the drive. Will 100% be placing another order when I am low on logs for my wood burner. Can't recommend enough.”

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“Orde placed, order delivered. What ,ore could you ask?”

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FirewoodFund is rated 4.9 based on 580 reviews