FirewoodFund Reviews

Name: FirewoodFund
Address: 12 Lakes Avenue, Mulbarton, Norwich, Norfolk
Rating: 4.89

4.9 Rating 579 Reviews

98 %

of reviewers recommend FirewoodFund

4.9

Based on 579 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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FirewoodFund 5 star review on 29th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, delivery is quick and easy and all products jsut as described. Helps when you are replanting too. Cheers”

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Thanks for the 5 star review Daron

“Excellent product and very reliable service The only problem I had was they sent a huge lorry to our single track lane he couldn’t get up our drive and had to leave the logs half way up for us to move to the garage by hand - not happy bout that”

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Thanks for the lovely review Dagmar.

“Delivered on time as usual, perfect condition and a friendly driver”

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Thanks for the repeat order and review

“Always get our logs from here, the quality of the wood is excellent.”

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Thanks for the repeat order and review Catherine

“High quality wood that burns beautifully. Efficient delivery, will definitely use again and recommend”

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Thanks for the 5 star review Oliver.

“Looks to be good quality wood. 2nd time buying wood from you so sent the big wood bags back to you. Hope you can use them again.”

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Thanks for the repeat order and review Nicholas. Yes, we check the bags returned and reuse where possible.

“Great logs. Thank you.”

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Thanks for your photo review! Your Labrador looks very cosy :-)

“Super experience, delivery great, driver excellent. Logs are fantastic. All round pleasant experience.”

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Thanks for the review - great to learn you had a 5 star experience

“FABULOUS logs. They burn so hot and clean. Delivery was great too as the driver put the pallet straight in my garage. Thank you for all round great service”

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Thanks for the review

“Quality of logs excellent, great service.”

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Thanks for the review Mark

“Excellent purchase, arrived when it said and the wood is FANTASTIC.”

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Thanks for the review Alexia. Pleased to learn that you think the logs are fantastic!

“Super service and quick effective delivery”

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Thanks for the review Deborah

“Seamless order process. Would thoroughly recommend this supplier of logs”

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Great to learn you had a seamless experience. Thanks for leaving us a review Phil.

“The folks at Firewood fund are to be highly recommended. The service is excellent, delivery was great and the logs amazing. And environmentally friendly sourced too.”

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Thanks for recommending us and leaving us a review Mark - appreciated.

“Really good communication for delivery, logs were left where requested. The logs themselves are great cut and size and burn really well.”

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Pleased to learn that the size of the logs meet your needs and you like the communication. Thanks for taking time to leave us a review.

“it's dry, it burns, what more could you ask for?”

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Thanks for the review Rebecca :-)

“Have used many log suppliers over the years - local and National - and have had really mixed success. Came across firewoodfund and am delighted with the product and the service. Top class. And love the philosophy of the company. Will be using 100% moving forward.”

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Thanks for the review George. Lovely to learn that you are delighted with the kiln dried logs and service!

“Good communication, nice people and good product. Recommended by me”

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Thanks for the review and recommendation Christopher

“Good quality logs, burn well, easy to carry bags”

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Thanks for the detailed review Elizabeth.

“Much better than previous supplier. Logs burn easily and have been small enough to be useable. Wood is very clean too - last supplier gave us dirty grubby logs that wouldn't light easily.”

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Pleased to learn you like the kiln dried hardwood logs supplied Stephen. Thanks for taking the time to leave us a review.

FirewoodFund is rated 4.9 based on 579 reviews