FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.95

5.0 Rating 1,326 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

5.0

Based on 1,326 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very simple to use and worked perfectly for our business.”

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Posted 6 months ago

“Fantastic company. Been using them for several years with ZERO issues. I would like to shine a light specifically on Ryan who is always very friendly, helpful and super quick to respond. I would have no issues in recommending them. Customer service second to none.”

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Posted 6 months ago

“We were looking for an email to text service which needed to be integradted into our CRM system. After reviewing a number of service providers we shortlisted FireText and decided to try them out. Set up was simple, they have a very user friendly interface and within a few minutes of setting up the account it was apparant that this would be a long term relationship. Thumbs up to FireText for providing a great service.”

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Posted 6 months ago

“We as a compnay find Firetext very simple to use and it helps a lot with our appointment system. Ten out of Ten overall.”

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Posted 6 months ago

“We needed a simple system to handing incoming SMS for MFA use, firetext had this covered, along with great prices and excellent support.”

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Posted 6 months ago

“Fire Text is a great service, very user friendly and you get brilliant support from your account manager. I would highly recommend this platform.”

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Posted 6 months ago

“Amazing and responsove customer service! The text out was really helpful with our marketing campaign”

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Posted 7 months ago

“This is such a low-maintenance service, it's fantastic. We've been able to deploy this for dozens of public sector customers with ease, and the support is fantastic too.”

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Posted 7 months ago

“Love the product, easy to use and great documentation, affordable prices. THank you”

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Posted 7 months ago

“We had to find a new supplier of text services when our previous supplier became part of Webex (we found them almost impossible to deal with). We like to work with suppliers who provide first class service and are technically strong. Finding Firetext was exatly what we needed at a difficult time for us having to migrate a number of live systems at short notice. The team are enthusiastic, knowledgeable and very helpful. The interface is easy to use and the support is as good as anything we see from any of our suppliers. The API is also exactly what we need - well documented and solid. We have completed our migrations and are delighted with the results. We would most definitely recommend Firetext to anyone looking for a texting solution.”

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Posted 8 months ago

“Firetext has been a great improvement for our growing small business, making it much easier to contact customers and remind them about renewals. Firetext is so easy to use, wouldn't be without it. We have received good feedback and the firetext customer service have been outstanding.”

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Posted 8 months ago

“Great service!! Gabi got us up and running with all functionality we need very quickly and offered great support when needed.”

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Posted 8 months ago

“Really user friendly and a great addition to our office”

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Posted 8 months ago

“Great company and product, very easy to setup and use.”

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Posted 8 months ago

“Really easy and effiecient way of sending batch text messages”

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Posted 8 months ago

“FireText is a reliable, NHS-compliant SMS provider well suited to health-tech use. The platform is intuitive, delivery is fast, and the team has been great to work with.”

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Posted 8 months ago

“Really easy to use platform, not complicated like some others I tested. I managed to setup automations via Zapier which connected straight away, so I could schedule reminder messages. I also like that you can edit scheduled messages if required.”

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Posted 8 months ago

“Great easy to use service”

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Posted 8 months ago

“Great service, easy to add credit.”

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Posted 9 months ago

“A great product. I have used many SMS platforms but FireText is the best! Great UI, intuitive to use, high deliverability and fast customer support. Highly recommended.”

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Posted 10 months ago

FireText is rated 5.0 based on 1,326 reviews