Fire Safety Equipment Reviews

Name: Fire Safety Equipment
Rating: 4.48

4.5 Rating 410 Reviews

86 %

of reviewers recommend Fire Safety Equipment

4.5

Based on 410 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Fire Safety Equipment 5 star review on 19th September 2025

Anonymous

Fire Safety Equipment 5 star review on 2nd May 2025

Doreen J

Fire Safety Equipment 5 star review on 15th November 2024

Richard S

Anonymous

Anonymous // 01/01/2019

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“Great item swiftly dispatched”

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Posted 2 years ago

Thank you Keith for your 5 star rating of Fire Safety Equipment! We look forward to supplying you with more great items in the future!

Posted 2 years ago

“I Haven't actually used the extinguisher, and hope to never have to. As far as the company goes, I tend to feel that one indicator of a good company is what they do when there's a problem. A small part was missing, due to mishandling by the carrier. The company immediately offered to send me the missing part, which arrived a day or two later - and the unit is now fitted and in place. I would certainly buy from them again.”

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Posted 2 years ago

Thank you very much for your 5 star rating, Ian! I'm glad to hear that our customer service was up to your expectations and that you received the missing part from us promptly. We really appreciate your loyalty to our business, and we are glad to have you as a customer.

Posted 2 years ago

“Other reviews must be family members , my experience has so far been excruciating . Nothing turned up yet”

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Posted 2 years ago

“Excellent service - the extinguisher arrived well packaged”

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Posted 2 years ago

Thank you so much Ian for your 5 star rating of Fire Safety Equipment! We really appreciate that you have taken the time to give us such positive feedback. We are also glad that you were pleased with the speed of delivery and that the extinguisher arrived well packaged. We are thankful for your comments and hope that you will continue to shop with us in the future.

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Thank you so much for giving Fire Safety Equipment a 5 star rating! We are so pleased that you are satisfied with our excellent service. We really appreciate your feedback.

Posted 2 years ago

“Very good service and value for money Very helpful staff”

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Posted 2 years ago

Thank you for your 5-star rating of our Fire Safety Equipment. We are glad to know that you are pleased with our very good service and value for money as well as our helpful staff. Your feedback means a lot to us.

Posted 2 years ago

“delivered on time. Used appliannce today in a testing exercise and works perfectly.”

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Posted 2 years ago

Thank you so much for the 5 star rating of our Fire Safety Equipment! We really appreciate you letting us know about your successful testing exercise and that the appliance worked perfectly! Thanks again!

Posted 2 years ago

“Quick and prompt delivery”

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Posted 2 years ago

Thank you so much for your 5 star rating of our Fire Safety Equipment! We really appreciate your kind words about the quick and prompt delivery!

Posted 2 years ago

“Communication very very slow. Still have not had correspondence regarding a refund. First Point Fire and Safety Ltd”

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Posted 2 years ago

Hi Colin, Thanks for taking the time to leave this review. We have looked into this situation internally to see what happened here. This delivery was due to be delivered today however you got in touch to ask for this to be cancelled yesterday, I confirmed on the same day that the order had been cancelled as they requested. This order has now been refunded. You should be receiving this shortly. Based on this speedy reply, we would ask if you could kindly amend this review is possible. Thank you

Posted 2 years ago

“Placed order on 28/7/23 still not arrived, no communication from company, only way to contact is via email or contact form - tried both still not had a reply from either. No having to chase for a refund of nearly £300. Nightmare company!”

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Posted 2 years ago

Hi Ben, Thanks for taking the time to leave this review - we always value feedback positive or negative. Unfortunately, delivery of this item was attempted on 31/7 however nobody was present to sign for this delivery. This was due for redelivery tomorrow however as requested this has now been cancelled. Sorry that on this occasion you didn't manage to receive your item but hope the full refund gets to the promptly. Thank you,

Posted 2 years ago

“Absolute rubbish It took over 2 weeks to get a 4kg powder extinguisher, as it said when purchasing 3-5 days. No email or call to explain the delay "NOTHING" Shocking service "PLEASE GO ELSEWHERE FOR FIRE SAFETY NEEDS AS THEY ARE SHOCKING"”

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Posted 2 years ago

Hi Gene, Thanks for taking the time to leave this review. Unfortunately, it seems the delay in this getting to you was caused by the fact that there was nobody home to collect this delivery. This was a signed delivery and required somebody present. This delivery failed 2 before it was signed and delivered. Attempted delivery 27/7 (no one home) Carrier carded customer Attempted delivery 28/7 (no one home) Carrier carded customer Delivered 31/7 – signed for by GENE C Thank you,

Posted 2 years ago

“Sturdy, well made. Good solid locking mechanism and easy to fix to wall.”

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Posted 2 years ago

“The firebox is excellent quality, sturdy and well manufactured. The item arrived within 2 days which was delivered free of charge. Definitely use Fire Safety Equipment again. Thank you”

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Posted 2 years ago

Thank you so much David for the 5 star rating! We are very pleased to hear that you found the firebox to be of excellent quality, sturdy and well manufactured, and that it arrived within two days free of charge. We are especially thankful that you will be using Fire Safety Equipment again, and we look forward to serving you for all of your fire safety needs!

Posted 2 years ago

“The driver is kind and friendly but the delivery company DX is appalling! They insisted that they will not put the parcel anywhere or give to anyone other than my self. They also refused to tell the driver to put the parcel on my safe place that I have chosen Therefore I have to cancel all my commitments and stay at home waiting for the driver. Surprisingly no signature or ID was requested from me!! Please don’t use this delivery company for me again Thanks”

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Posted 2 years ago

“Item arrived quickly and very well packaged.”

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Posted 2 years ago

Thank you so much for your 5 star rating of Fire Safety Equipment! We are pleased to hear that your item arrived quickly and was well packaged.

Posted 2 years ago

“Best price and quick delivery.”

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Posted 2 years ago

Thank you so much, Peter, for the 5-star rating of Fire Safety Equipment! We appreciate your support and are so glad that you've enjoyed the best price and quick delivery from us.

Posted 2 years ago

“Fast post well packed good value fire extinguisher thank you 👍”

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Posted 2 years ago

Thank you so much for your kind words, Gregory, and for leaving us a 5 star rating! We really appreciate your feedback about our Fire Safety Equipment, and we are thrilled to hear that you are pleased with the fast, well-packaged fire extinguisher and its good value. Thank you for your support!

Posted 2 years ago

“As described looks good arrived next day”

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Posted 2 years ago

Thank you for your five-star rating Paul, we appreciate your feedback and are glad to hear that the Fire Safety Equipment arrived the next day as described and looks good. We also appreciate your loyalty as a repeat customer. Thank you again!

Posted 2 years ago

“Service was excellent. Delivery really quick.”

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Posted 2 years ago

Thank you, Angela, for your five star rating of Fire Safety Equipment. We really appreciate it! We are delighted to hear that you found the service to be excellent and the delivery to be really quick. Thank you again for your kind feedback!

Posted 2 years ago

“Great product!!”

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Posted 2 years ago

Fire Safety Equipment is rated 4.5 based on 410 reviews