“Arrived very quickly and was secuerly packaged. It's a gift so I haven't opened it but I bought it on the recommendation of my daughter so I'm sure it will be fine”
“Had a question about next day delivery on a personalised item so I called their number because their email system said it would take 2 days for a reply! Answerfone kept saying 'office was closed 9-5 please call back' and cut me off. Still doing this at 9:20am! Finally got an answer so I ordered.Said it would be delivered in 5 days time, it only took 4, so that was a bonus! However, the gift of 'Year you were Born poster' was disappointing. It appeared to be printed on poor quality paper as the colours were 'flat' even the black script was not black black, but the computer black that most basic printers produce. Even the script chosen was a basic font. It appeared sooo much better on their site than what was sent out.
Not worth the premium fee charged I feel”
Thank you for your feedback Alan,
We are sorry to hear you are unsatisfied with the quality of your item, please may you kindly get in contact with our customer service team and we will be happy to see how we are able to resolve this.
Many thanks,
Find Me A Gift
“Good choice of products website easy to use, so far a good experience with customer service , have yet tp receive my order ut contact with this seller keeping me updated about my order is good”
Thank you for your 5 star feedback Antony! We are glad to hear your experience has been good consistently throughout the years👍🌟
Kind regards,
Find Me A Gift
“Have used this company several times over the years. Great stocking fillers and secret santa gifts at great prices, and novelty presents throughout the year. Fast delivery. Can’t fault them. Thank you FMAG”
Thank you so much for your wonderful review Shirley! We're thrilled to hear that you had such a positive experience with us and hope your Secret Santa enjoy their gifts! 🥰
Kind regards
Find Me A Gift
“Ordered a personalised glass bauble the writing was barely visible so tiny & had a flaw inside have requested refund told to return but appears I have to pay the cost maybe it will be refunded but expected a free shipping label not impressed will not use this site again”
Thank you for taking the time to leave us this feedback.
Please accept our sincere apologies for any disappointment with your gift.
Our returns policy states that we accept returns within 30 days of purchase for a full refund. Since the item is being returned to our offices for fault investigation, we do not provide a prepaid return label. However, any delivery fees will be reimbursed along with a full refund once we receive the item.
Best wishes,
Find Me A Gift
