“I ordered an item, payment was taken and I received an order confirmation email. Several days later I received a bank notification that a refund had been requested from Find Me a Gift but there was no credit to my account. It took far more effort than it should have to find a phone number to contact the company. I was then told that the product was out of stock so a refund had been generated. This is fine and completely understandable, but an email to explain the situation at the point the refund was started would have meant I didn’t have to waste time trying to find out what was going on. The refund hit my account several days later, so all fine - just a little communication would have made the whole process easier.”
“Very disappointed with quality of colour of engraving on the cigarette lighter.
A very light silver/grey colour simply does not work on a bright ink background. Wish I had gone for a darker lighter colour. Waste of £13 plus pounds (including postage)🫣🤨”
“Unfortunately, i haven't received my purchase yet. I raised a query this morning, as my order states it was shipped on 11th Nov. Your automated response stated a repy would be in 1 to 2 working days. So far a disappointing experience.”
“Most of the order came in good condition in a timely fashion. Unfortunately, the record album frame was damaged on arrival which is a shame. Would recommend sending more delicate items such as frames separately in future. Cant add a photo as when I try it prevents me submitting the review.”
“Purchased a photo frame for an LP cover, exactly as described, great quality and value for money. Good communication throughout the process and a swift delivery, very impressed, would definitely recommend this company!”
“hi for the past 5 years i have bought a personalized xmas bauble for my small grandson and they have been great, he loves them and the buying process has been very easy and hope to purchase more over the coming years,thank you from me and max.”
