“Secret Santa gift ordered on 06/12 with 2-5 working day delivery. Tomorrow is 5 working days, just checked order status and one product is showing as to be dispatched in 4 days time and the second is still being processed! If you want a gift to arrive in time, choose somewhere else!”
“Most disappointed to find that the Afternoon Tea wasn't on the Train but at a seperate destination some miles away.
I don't think this was made clear until I printed the voucher off
A Gift I cannot now give. Cancellation is not easy.”
Thank you for your feedback Dee.
We do feel we do our best to make it very clear on the website that this is two separate vouchers, we even state "2 separate experiences" as one of the three bulletins posted against the product.
If you are within 30 days of purchase, cancellation is extremely easy. Just let our Customer Support team know that you wish to return the voucher, and we will arrange this for you, no questions asked.
Best wishes,
Find Me A Gift
Thank you for your feedback Peter.
We're very sorry but it looks like your order has got lost in transit. We will re-ship these to you this afternoon, please accept our apologies.
Best wishes,
Find Me A Gift
Thank you for your feedback Abby-Lea.
It looks like your order must have got lost in transit, please accept our apologies. I have asked our warehouse to re-send the order to you this afternoon.
Best wishes,
Find Me A Gift
Thank you for your feedback Natalie.
You requested standard shipping within 3-5 business days, please allow until the 5th day (Friday this week) for this to arrive.
Best wishes,
Find Me A Gift
