“My booking experience was horrendous and I would not recommend buying anything from this site. I certainly won’t again.
The voucher didn’t state that the offer was only for weekdays; it allowed me to book a Saturday. Once I had paid and booked and it’s non-refundable, they got in touch to say that I have to pick a week day. Once top of that, I had to manually book each of the parts of the set by calling to the provider myself. Then, the service provider struggled to redeem it & I just forwarded all 3 different emails with various codes find me a gift sent, so that they can try all of them and see which one works ( the one that was supposed to, didn’t). Then, on the day, each piece of the service asked me to pull up that voucher again because they don’t communicate with each other (and that is terrible because I don’t which of the sent numbers was the real one). On top of that, the activity store email wasn’t working for 2 emails I sent & the date I had initially booked (that their page allowed to book) was not actually allowed to be booked in advance, so I had to wait a month to make the booking.
Just call the provider directly, this voucher service is useless.”
Thank you for providing us with your feedback.
We sincerely apologise that you are disappointed with your gift. Your chosen activity is set up in such a way that we arrange the entire booking on your behalf, we do not recommend that you contact the experience provider directly as this can cause some confusion over the voucher redemption process. We do state on UseMyGift.com that this activity is only available Monday - Friday when you activated your voucher, we are sorry if this was missed.
If you still require assistance in making your booking please contact us at CustomerSupport@findmeagift.com and we will be happy to assist you.
Best wishes,
Find Me A Gift
“Fantastic Product and Fast Delivery – Perfect for Secret Santa!
I recently bought a Space Hopper from Find Me A Gift as a secret Santa gift for one of our Managing Directors, and I couldn’t be happier with it! The delivery was incredibly fast – it arrived the next day – and the product itself brought back so many happy childhood memories.
I was so impressed with it that I ended up ordering three more for the rest of the Directors to battle it out after our Christmas lunch! If you’re looking for a fun and unique gift, I highly recommend the Space Hopper from Find Me A Gift. It’s sure to bring some laughs!”
“Purchased a gift for our works secret santa, great experience trawling through the site looking all that was avialble. Great variety and prefectly priced.”
“Unfortunately I have not recieved the item. Evri said they delivered but they have not . I was home at the time of arrival and they said it was delivered . With a picture of the driver holding the item in his car, not the usual outside the house when it’s handed to me. I am disputing this with Evri but they are useless in this situation. I suggest using a different service as I am disappointed!”
“Ordered 2 games and a jigsaw puzzle. They arrived quickly and well packaged.. They are good quality and bought at a bargain price. Great customer experience.”
“If you need a secret santa gift this is the place. So many different categories and gifts of all prices to choose from.
Delivery was excellent, so quick.”
“Love this site as there are so many different options and ideas.
I can always find something to gIft from the 16 year olds to the 83 year olds in the family!”
“Goods still not received despite paying for next day delivery! Disgraceful
When I spoke to customer services about a refund they said I had to give it a few more days to see if it arrived”
