Thank you for your feedback Alan.
I can see that you messaged us a couple of hours ago, we respond to customers in order of the longest waiting so we're sorry you haven't had a response yet.
I can see that your goods have been marked as delivered on Monday, we will message you privately with your tracking.
Best wishes,
Find Me A Gift
Posted 1 year ago
Hi Alan.
You can track your order on the below link:
https://www.evri.com/track/parcel/H04QTA0000295859/details
Thank you for taking the time to leave your feedback Marie.
I can see that your goods have been lost in transit, please accept our sincere apologies for this. We will get a replacement gift sent out to you right away!
Best wishes,
Find Me A Gift
“Would've been a fab review but a technical glitch meant the website amalgamated teh delivery address with the billing address so we most likely won't receive it and the company have said there's nothing they can do. I was going to purchase more gifts but not now”
Thank you for providing us with your feedback.
Sadly it's true that we cannot alter a delivery address until a delivery attempt has been made, particularly with couriers being so busy this time of year. However I can see that your order was shipped to a valid UK address and has been marked as due for delivery today.
If you require any assistance or you have any questions please reach out to customer support.
Best wishes,
Find Me A Gift
“For some reason it was delivered to my old address (well my old neighbours house) which paypal reverted to. I immediately tried to change the address after the order was placed but there was no option to cancel the order and reorder. So I've lost the money, customer services were basically like tough luck.”
“Ordered before the specified time on a Friday and Paid for next day delivery as desperately needed items for the next day, items still not received and no reply from email I sent on Saturday querying where my package is”
“Was disappointed with angel gift that I ordered. The globe bit that the photo is in is so tiny that you can not even see a photo in it at all, even with magnifying glass.”
“I ordered a number of items for which I paid via PayPal. Following the order I received an email to say the majority of the order was not available and I would be refunded and this would take approximately 10 days. I appreciate if the order couldn't be fulfilled but to then have to wait 10 days for the refund doesn't seem right.
The only item that was in stick, when it arrived was damaged and dirty.”
Thank you for providing us with this feedback.
We're sorry to have disappointed you by running out of stock for some of your order. Please don't worry, refunds are issued immediately after we discover we are unable to fulfill orders, however, these do take 3-5 days to clear subject to your bank.
Please provide images of the items that arrived in poor condition to photos@findmeagift.co.uk and we will investigate.
Best wishes,
Find Me A Gift
“Despite paying extra for next day delivery I still haven’t received my purchase one week on. According to their website it is still being ‘processed’. Had to buy something else now as they didn’t arrive in time for family party. There is no facility to cancel my order so I expect I will now need to pay more delivery to return it!!”
“Terrible service. Contacted immediately to correct snd incorrect address. Customer service would not correct this and said they had zero way of communicating with their warehouse and I should just hope the item was refused by the address. Do not shop here.”
“Abysmal
I will not use again, their systems are a joke, their pricing is too, it you done have a voucher and are paying with card it's 9.99 but paying with credit on ur account it 10.29 but you can't pay the additional 29p as its below the threshold to pay and need to pay more. Half the vouchers dont work properly and it's just a joke from start to finish.
Avoid at all costs”
“i wsa very pleased withe gifts that arrived. Unfortnately 1 item which I had paid for, obviously, was missing. Still awaiting a reply from Find me a Gift”
“I’m still waiting for my delivery had a message from Evri 3 days ago to say I was getting it on that day still not arrived. So not very happy as it was a gift for someone”
“Still waiting for delivery of my parcel!! Ordered and paid n now my delivery is 3 days over due and the the courier says they will be in touch! I won’t be ordering from a company that uses EVRi for delivery again !!”
Thank you for leaving your feedback Andrew.
I have looked in to your order, it appears that you did not provide us with a door number - Evri has requested you get in touch to provide further information via their Live Chat function.
Please do so at your earliest convenience to avoid further delay.
Best wishes,
Find Me A Gift
