“Exceptional customer service, I have a ‘silent disability that can make going to events extremely difficult. A lot of planning is required.
This time I’d was accompanied and thought I’d be ok. However I could feel my level of distress mounting so had to tell an official or leave.
I was immediately put as ease by Michelle who ensured my needs were met so I was most comfortable.
Many events I have attended i the past have not done this and I have felt embarrassed paramedics arrive. It ruins the event for others, I feel dreadful!
I love music , also therapeutic. There is nothing like excellent music in exceptional venues.
Fever provide an experience not just a concert. Donna”
“Customer service was excellent. Contacted them in the early morning with a booking issue and they resolved it promptly. Less stressed thanks to the team and I look forward to the experience in a few weeks!”
“Had to cancel an event on the day.
The customer service agent was quick, efficient and very helpful.
The situation was handled very well and in a caring manner.”
“Great platform for purchasing tickets. There was an issue with my payment - double charged, but Fever's team resolved it straight away. Great customer service.”
“Due to train strikes in London, we were unable to attend a candlelight concert as booked and planned, which was a birthday gift. Fever replaced our tickets with an exchange voucher and we rebooked. Really helpful and fantastic service, will use again definitely!! Thank you Fever! 😊”
“My husband had a heart attack a few days before we had to attend this event. I contacted organisers who offered to reschedule the tickets very quickly. Great service. Thank you.”
“I was please to know I will be able to enjoy part of the show apart from the VR section . However I was not told what there is to see apart from the VR experience. No worries it will be a surprise.”
