“I feel ill and couldn't attend one of the events I had book. I contacted them as soon as I was able and they offered to transfer my tickets for another day, meaning I didn't have to miss out. Very happy. They got back to me super fast and sorted it all out straight away.”
“It is easy to book using the fever app.
If you make a mistake with your booking (which I do) Customer services have a very fast response.
They are extremely helpful.
My last query was resolved within 30 minutes.
That includes leaving the email, recieving the automated acknowledgment AND it being resolved for me.”
“I had lovely Nikolas deal with my request regarding whether my carer had to pay. Within minutes i was given a carer pass for my carer. Nikolas was so polite and helpful & i am so thankful. Cannot wait for the experience now 😊”
