“Fever vouchers are misleading. People cannot use these vouchers for events outside of the candlelight events. So for cinema, restaurants etc you cannot use the voucher. If zero stars was a rating then I would give zero”
“I very disappointed and will never buy another ticket from Fever. Be careful if you press “Pay” and you forget the discount they offered you, if you go”back” to get back in you have to press “pay”again and now you’ve paid twice and they won’t return your money for a mistake they probably set up for people that can’t get in after paying unless they pay again. I alerted them on the spot. Still no cooperation. Only a message on my email that I didn’t notified them in the 24 hour time they gave me. I hope my $136.12 made you richer.”
“I bought VIP tickets 2 months in advance, they cancelled my tickets last minute without reason, and they gave me vouchers which are only valuable for the same event. The best were sold out already and I asked them for refund, they didn’t give me refund. They are fraud I will never ever buy tickets through them . Very unreliable and unprofessional.”
“I live one hour from the venue, but we allowed 2 hours trav time. Even so,we got stuck behind 2 accidents on the way. I had bought 6 premium tickets for my 13 year old granddaughter’s birthday and also for my son visiting from Texas. We arrived at the front door at exactly2 minutes after seven and were locked out. In response to my request for some sort of compensation, I received, what I am sure is their standard generated answer, that they would not compensate me period. Cold, insensitive and rude.”
“Worst company to work for. If you can avoid it at all costs, do it. The training is the absolute worst I have ever encountered, they tell you it's 3 weeks of training, lies!, they rush train you for a week and then put you to work, unsure of what needs to be done, they expect you to do the amount of calls/chats/emails as someone thats been in the company for years. It is insanity, they dont like you asking questions, and when you do and it is something they do not like, they ignore you, do not answer you at all, and im talking about HR, your Team Leader etc. All paperwork you sign is in their system (unless you are savvy enough to make copies and safe keep them, you are SOL when you are fired, because they lock you out of EVERYTHING before they tell you youre fired, even the 2 free candlelight tickets (that are rightfully yours) they give you as a "bonus" for getting hired, thats also in their system, with the company's email, so if you didnt use it, you wont get it, the weekly bonus its a joke, you will never ever ever get it, NEVER. They Pay the 27th of each month, and if you got fired before(lets say) the 27th, they ask you to refund the remaining days of the month that you got paid for, when you are salary and have sick days accumulated (which they try to not pay them out) Its a petty company and they have a huge revolving door, no one stays. They only tell you..."you are not a good fit for the company" fire you on the spot without any other explanation. Its a waste of time people.... stay away...unless you want to get treated horrible, stay away.”
“I recently attended an event hosted by Fever, and I have to say that my experience was nothing short of disappointing due to blatant false advertising regarding the seating arrangements.
I paid for front-row Zone A tickets, expecting to be seated close to the stage as promised. However, upon arrival, I was shocked to find that my seats were at the very back of the venue, against the wall! Despite paying a premium price, I was given seats that were nowhere near what was advertised.
To make matters worse, when I contacted customer service, they tried to brush it off by claiming that Zone A seating wraps around the stage. But this explanation doesn’t hold up when you’re seated as far away from the stage as possible. It’s clear that Fever over-promises and under-delivers on their seating arrangements, and their customer service response was dismissive at best.
This experience felt like a bait and switch, and I wouldn’t trust Fever with any future events. They clearly don’t care about delivering what they promise, and their disregard for customer satisfaction is evident. Save your money and avoid the disappointment—Fever is not worth it.”
“Fever is the absolute worst company to buy any tickets from. I purchased tickets to a Taylor Swift Candlelight Concert in Charleston, SC which experienced a monsoon of a storm the night of the concert, venue and parking lot were flooded, people running to their cars for cover and they wouldn’t give me a refund or replacement tickets for another Candlelight Concert. They simply said NO! Do not purchase anything from them. Go to Ticketmaster! Or anywhere else!”
“Fever needs to be understanding of their terrible user platform when purchasing tickets. I did not select a general admission ticket and it automatically populated. When I went to the event, they told me fever would refund me no problem. Now fever tells me that can’t refund me even though I was told they could. I tried to contact fever before the event when I realized the error (purchasing one additional ticket to what I needed) but lo and behold, there’s nowhere to contact them on their website. When we went to the event the manager there told me “no problem. It happens all the time. Fever will refund you with no issues”. As in, their system automatically populates extra tickets all the time. I’ll never use fever for anything ever again. Their customer service is awful.”
“You need to use reputable venues and revise your ticketing policy
I have scrubbed my system to remove all references and links and cache from my and all my friends systems”
“I tried to book 3 tickets (family) but I didn't see that a "standard adult" was preselected by the system. Therefore I booked 4 tickets by mistake instead of 3. I contacted Fever immediately to cancel the additional ticket and get a refund. The answer is "tickets are non-refundable". This is unconceivable. I will avoid using their services in the future.”
“If 0 was available I would give it. Turned up to the Jack Daniel’s event that they had advertised for today. I purchased a ticket only to be told that the venue was full so they oversold tickets. It’s just so disgraceful! I reported this to fever and didn’t even get an apology or any sort of assurance that this wouldn’t happen again. Instead they said something about sharing my opinion with their partners. I mean honestly they really should be picky on who they partner with in regards to Rep but they obviously don’t care which makes them unreliable. I don’t recommend Fever.”
“Additional adult ticket added to family pack. Tried to correct but couldn't and staff of event advised this has happened to others from Fever booking.
Emailed Fever, no refund offered for additional charge.”
“The site offered Me a 25% discount for tickets via email to The Gun Powder Plot but the discount does not work unless you install the app. This is age and technical discrimination. Nowhere in the offer did it state you needed to download the app. I only found this out by first emailing Layered Reality who passed me on to Fever. I do not download apps. I only use my phone for calls. I am less likely to be conned.”
“I bought a 2 tickets for Horizon of Khufu on Fever , i turned on time but my friend did not turn up early and the experience was no longer allowing in any more people because of the time . They told me to reach out to their customer service and they will reschedule it for us, hence I did . The customer service assistant told me that they do not issue refunds , however I can gift the ticket to a friend or relative , according to their t/ca, then after a month, I now passed my mum’s details to them, then the respond I got was that they don’t issue refunds . I responded back and informed them , that the response I got earlier was different, as it clearly states I can gift it, which is what I did, then they got back to me saying as it’s in May I got that response , they won’t issue any refunds . I was astonished , hence if not resolved internally, I will be contacting the financial ombudsman. Terrible experience , I was shocked”
“Absolutely terrible service when booking dopamine land tickets. We had 2 children. Unclear on the website if you need to pay or not for them as just says 'babies in arms' we have a 1 year old who yes we can carry, but also walks...
It mentions you can't buy tickets on the door either. So purchased 2 tickets for 1 year olds just incase. Told at the venue didn't need to buy them and will be refunded, to then contact fever and be told they don't issue refunds in their t&C's.
Joke of a company and will be reporting to the financial ombudsman/trading standards unless resolved promptly.”
“The apps is sack!
Declined 10 of my Credit Cards after I bought there at least 20 tickets for different shows and events!
Disgusting, disrespectful, annoying!
The same request I had to submit 6 times!
Was not resolved!
They simply closed my request without any explanation!
Never Ever Ever use that apps!
Useless! Dirty! Only taking my money on canceled by me tickets and substitutituting it with there stupid vouchers and points which I am not able to use to buy another tickets since they blocked my account!”
“Bought tickets and never worked tried again as site didn't show anything charged card twice and refuse to refund on charge even though faq even realizes it's a problem. Would give 0 stars if I could”
