“Marco was very helpful when we couldn't attend the friends experience. I was very stressed and he could not have been any more helpful. He gets 5 🌟🌟🌟🌟🌟 from me.”
“I was impressed how understanding and efficient of customer service was following a mistake I made. Fuss-free experience and sorted in a few hours. Thank you”
“I needed to change venue and date for a candlelight concert due to family circumstances.
My query was dealt with very promptly and after very clear instructions, I was able to buy tickets for another date, using a voucher covering the ticket price that Fever emailed to me. I am very impressed with their service.”
“I was unable to attend an event I had previously paid for and was unsure as to whether I would be able to rearrange on such short notice but I asked for assistance via the Fever App using the chat feature and a member of staff was available to help me straight away. My problem was dealt with in a matter of minutes and I was able to book another date with a voucher of the same value. I would definitely feel confident to book an event with Fever again.”
“Exceptional quality of support with my request to change the time/date. Response times were incredibly fast, instructions were clear and simple to follow, and the resolution was fantastic. First class.”
“Thank you Alba for your help in assisting me to rebook and change my booking I would highly recommend this site to book concerts/events. Alba dealt with my request amazingly and helped me every step of the way. Responding to my emails like a flash thank you thank you”
“I had to cancel an exhibition at short notice. ( less than 48hours).Fevers response was amazing.Responded straight away .. Issued a voucher to re book. Great service .. thank you .”
“I have been told I would get email assistance within 60 minutes to rearrange etickets - I cannot yet give 5 stars as it has not yet been 60 minutes and I've not received anything.”
“I have exchanged my tickets for another date. The process went smoothly, the lady from fever was more than nice, helping with all the information needed very quick.”
