“I have a family emergency in the US, which clashes with my booking. Fever granted me a voucher to re book at a time when I will be available. First class service at a time of stress.”
“Customer Service is excellent...
I was happy to change my options of a booking and was amazed at the promtness of the staff...shout outcto member called Jesus and many thanks”
“I had massive issues with the Fever App but it was my fault as I did not know how to use it properly. In the end I called them for assistance as I just could not work the App. Marriana and Luis were fantastic, extremely helpful and had my problems sorted immediately with the best kindness I have received from a person at the other end of an email or line. Would have no issues in using Fever again.”
“I had to reschedule the HP Forbidden Forest experience with less than 24 hours notice. Response was prompt and helpful, couldn’t be happier with the customer service. Would definitely recommend using this company again!”
“10/10 of being customer centric. Had to cancel the Harry Potter experience in the last min, they promptly initiated refund and it was credited in less than 24 hrs. Amazing customer service!”
“Great service, if the app is a but complicated it's not fever it's the way the attraction wants fever to do it, not the other way around and definitely not fevers fault.
I spoke to Zane and she walked me though the tickets for Harry Potter without leaving the phone
Top class customer service 5*****”
